Bilingual Customer Service Representative jobs in United States
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TEKsystems · 5 hours ago

Bilingual Customer Service Representative

positionNewport News, VA
timeContract
remoteHybrid
seniorityEntry Level
money$18/hr - $18/hr
date2+ years exp

TEKsystems is a leading provider of business and technology services, and they are hiring a Hybrid Bilingual Customer Service Representative. The role involves providing multi-channel support to customers, addressing inquiries, troubleshooting issues, and maintaining customer records to improve service quality.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Be the face of the company to our customers
Handle customer inquiries and complaints
Provide information about our products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualification

Bilingual (English/Spanish)Customer service experienceCall center experienceCustomer chatsEmails

Required

Must be fluent in both English and Spanish
2 to 3 years of call center, customer service, or claims experience
Experience with customer chats and emails

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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