CyrusOne · 1 day ago
Senior Facilities Manager
USA
Full-time
Onsite
Senior Level
7+ years expCyrusOne, LLC. is a company that oversees data centers and critical infrastructure. The Senior Facilities Manager will manage daily operations, coordinate with third-party facility management, and ensure exceptional customer experiences.
Data CenterInformation ServicesInformation TechnologyWeb Hosting
Responsibilities
Manage day to day operations of the facilities through daily coordination with on-site engineering teams
Manage the preventative and corrective maintenance program for the region
Provide direction to the site teams on the resolution of any incidents or issues
Coordinate with JLL management, concerning staff recognition, reviews, career development, corrective actions and scheduling
Coordinate with JLL management concerning staff training or re-training needs
Maintain Operations Policies, Procedures and Guidelines
Vendor Management for all entities working within the data centers
Management of our asset tracking processes, and systems
Reporting on Assets for customers and internal
Lead the local incident manage process from incident inception, through resolution and final RCA documentation
Maintain current status and future status reporting on all capacity thresholds within the facility
Work with centralized Implementation Managers to assure on-time and quality delivery and customer orders and build-outs
Manage the implementation process for the scopes of work under Facility Operations, to ensure the successful and timely delivery of service. Follow CyrusOne processes on tracking and reviewing project costs, submitting PO requests, coordinating with vendors, reporting on project health, etc
Support the Sales Organization in the placement of potential new customer orders
Act as single point of contact for local customer teams in the resolution of day to day issues
Lead and direct facility tours for new customer deals
Review customer contracts
Represent CyrusOne on customer audits and provide required documentation
Manage all internal and external monthly reporting required from the region
Coordinate with internal departments (e.g.: Accounting, Finance, EH&S, Compliance, Security and Energy Management) to meet month end reporting needs
Ensure that customer reports are accurate and delivered on-time
Understand and execute Business Continuity Planning
Maintain updates and training for our Facility Operations Handbook
Manage OPEX for the region based upon developed budgets
Create CAPEX plans equipment maintenance and replacement
Qualification
Required
Excellent verbal and written communication skills
Ability to work well with all levels of people within the organization
Ability to direct and manage work groups
Excellent organizational skills
Ability to work well under pressure and manage multiple concurrent priorities
Excellent time management skills
Strong customer service skills
Ability to develop and document procedures and train personnel on the procedures
Consistently displays a positive attitude with customer first mentality
Proficient with Microsoft Office
Ability to work under pressure and manage multiple concurrent priorities
Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
7+ years experience in managing and maintaining critical infrastructure, preferably in a data center environment
Bachelor's Degree in Electrical or Mechanical Engineering or related field (equivalent work experience may be substituted for degree)
Preferred
10+ years supervisory or personnel management experience preferred
Company
CyrusOne
CyrusOne is a data center operator that offers colocation and peering services.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$11.89BKey Investors
JANA PartnersTD Securities
2024-07-15Debt Financing· $687.1M
2024-07-09Debt Financing· $7.9B
2024-05-15Debt Financing· $1.18B
Leadership Team
Eric Schwartz
Chief Executive Officer
Owen Morris
Chief Financial Officer
Recent News
2026-01-16
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
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