Guthrie · 4 hours ago
Switchboard Operator - Switchboard - Part Time
Corning, NY
Part-time
Onsite
New Grad, Entry Level
$17.47/hr - $24.26/hrGuthrie is seeking a Switchboard Operator for Corning Hospital. The role involves operating a telephone system, interacting with hospital personnel, and ensuring efficient communication with patients and visitors.
Health CareHospitalPersonal Health
Responsibilities
Operates the telephone system console according to hospital policies and procedures
Answers all incoming calls rapidly with a courteous manner and dispatches all calls expeditiously
Maintains a listing of telephone numbers for persons on call for the hospital
Pages key personnel upon request
Responsible for prompt response to all alarms located in the office. This requires observation, identification, and appropriate response to each alarm. i.e., Code H, Panic Alarms, Medical Gas Alarms, Lab Refrigerator Alarm, and Medical, Security and Facility Alerts
Watches monitors to assist Security Guard in maintaining security within the building
Adheres to all departmental and organizational policies and procedures
May perform, as directed, other related duties requiring comparable skills or responsibilities
Answers incoming calls in a fast, accurate, and courteous manner. Answers with an appropriate phrase as directed by the Answering Service Client
Maintains, in a current fashion, the following client information: date, time, the clients’ on‐call status, his locations and phone number
Records all calls in the computer noting the following information: a. Who called and the time b. Callers DOB, telephone number, providers’ name and brief description of problem c. Complete message
Contacts the client as specified by the directions and relayed the information accurately
Must possess high ethical standards with respect to discretion and regard for confidentiality
Attends department meetings monthly
Displays positive attitude/working relationships toward all internal and external customers
Willing to accept additional responsibilities and duties related to the operation of the department as permitted
Schedules benefit time appropriately
Provides timely notification for absence or tardiness which is 2 hours prior to shift
Arrives on time at start of scheduled shift and returns promptly after breaks and lunch
Consistently strives to be an effective and productive member of the department and of the organization
Is signed on the board and ready to work at start of shift
Qualification
Required
High School Graduate Required
Ability to use English grammar properly
Must possess high ethical standards with respect to discretion and regard for confidentiality
Attends department meetings monthly
Displays positive attitude/working relationships toward all internal and external customers
Willing to accept additional responsibilities and duties related to the operation of the department as permitted
Schedules benefit time appropriately
Provides timely notification for absence or tardiness which is 2 hours prior to shift
Arrives on time at start of scheduled shift and returns promptly after breaks and lunch
Consistently strives to be an effective and productive member of the department and of the organization
Is signed on the board and ready to work at start of shift
Preferred
Prior experience is preferred
Typing and computer skills
Company
Guthrie
Health care
Founded in 1910
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Fidelis Care
2025-05-14Grant
Leadership Team
Edmund Sabanegh
President & Chief Executive Officer, The Guthrie Clinic
Brad Carvellas
SVP, Chief Digital Officer
Recent News
Central New York Business Journal
2026-01-03
2025-12-24
2025-09-23
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