Livingston HealthCare · 4 weeks ago
Patient Access Specialist- Urgent Care (PRN)
Livingston, MT
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expLivingston HealthCare is seeking a Patient Access Specialist for their Urgent Care department. This role involves greeting and registering patients, collecting payments, and ensuring effective communication with departments and clinicians.
Health CareHealth DiagnosticsHome Health CareMedicalRehabilitation
Responsibilities
Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information
Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments
Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers
Documents admission, discharge and patient status change information using the electronic computer system
Scans Insurance and Medical Record Information into the Electronic Medical Record
The flexibility to work in multiple areas throughout the facility
Coordinates patient and visitor customer service, including answering questions, helping with directions, providing facility knowledge, etc
Maintain strict customer confidentiality
Treats patients and visitors in a prompt, courteous and helpful manner
The ability to multi-task in a high volume, numerous task setting
Other duties as assigned
Qualification
Required
High school diploma or equivalent
Computer skills
Knowledge of Microsoft office products
Excellent communication and customer service skills
Must be able to treat all information as confidential
Preferred
One-year customer service experience preferred
Knowledge of electronic medical record and payment system
Mature personality, acute sense of responsibility and integrity
Attention to detail is a must
Positive attitude and flexibility during routine work day
Well-groomed, tactful, professional, patient, pleasant and customer focused
Benefits
401K match up to 5%
Earning PTO immediately
Company
Livingston HealthCare
Livingston HealthCare is a medical center that offers internal medicine, occupational therapy, and imaging services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase