Jobs via Dice · 7 hours ago
Technical Project Manager
Middletown, PA
Full-time
Hybrid
Senior Level
7+ years expDice is the leading career destination for tech experts, and they are seeking a Technical Project Manager for their client, Stellent IT LLC. This role involves planning, executing, and delivering complex technology projects while managing the full project lifecycle and collaborating with various stakeholders.
Computer Software
No H1B
Responsibilities
Serve as a key member of the IT Project Management Office
Plan, execute, and deliver complex technology projects across software development, enterprise architecture, infrastructure, contact center solutions, and enterprise toolsets
Manage IT projects through the full lifecycle using PMBOK-aligned methodologies including, but not limited to, Initiating, Planning, Executing, Monitoring/Controlling, and Closing
Define scope, gather/refine requirements, and align business and technical objectives across software, enterprise architecture, and toolset initiatives
Develop and maintain project schedules, plans, roadmaps, RAID logs, communication plans, and quality frameworks using PMBOK, ITIL, SCRUM, and SAFe standards
Coordinate internal teams, contractors, system integrators, and vendors to deliver project milestones and contractual commitments
Prepare and maintain project documentation including but not limited to meeting minutes, status reports, BPPs, test scripts, and change control artifacts
Identify, analyze, and manage risks, issues, and dependencies across interconnected business and technical environments
Lead governance forums, steering committees, and stakeholder engagement sessions to drive decisions, transparency, and alignment
Oversee implementation and integration of contact center solutions, telephony/IVR, middleware, PCI-compliant workflows, payment interfaces, and other third-party connections
Collaborate with infrastructure and security teams to ensure compliance with IT security standards, architectural roadmaps, and regulatory requirements
Plan and coordinate go-live and cutover activities including, but not limited to, readiness checks, deployment planning, execution oversight, and stabilization-while supporting onboarding/offboarding, QA, testing, and operational readiness
Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission
Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients
Lead and participate in project team activities for system work efforts related to enterprise systems
Work independently to accomplish the tasks and duties assigned
Adhere to and follow all The Commission standards, policies, and procedures
Utilize various software and/or technology tools to perform job duties
Perform tasks and other duties as related to this position and role and assigned by the Commission
Qualification
Required
7+ Years: Project management experience delivering IT projects of varying complexity
5+ Years: Experience planning and executing a tolling Back Office system, including cutover and go-live activities
Strong program/project management capabilities, technical acumen, and ability to collaborate with cross-functional stakeholders
Expert proficiency in the management of scope, schedule, quality, communication, vendor, resource, change, and integration
Strong understanding of PMBOK project management standards
Working knowledge of ITIL/ITSM processes including Incident Management, Problem Management, Change Management, Release Management, and Configuration
Hands-on experience delivering using Agile frameworks such as SCRUM and SAFe
Experience implementing contact center and telephony solutions, payment platforms, and middleware/integration technologies
Experience developing and validating test scripts, supporting QA cycles, and overseeing UAT
Bachelor's degree in Information Technology, Information Systems, Business Management, or a related field
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase