Fidelity Bank · 5 hours ago
Director, Systems Analysis
100 New Millennium Way, Bldg 3, Durham NC
Full-time
Hybrid
Mid Level
4+ years expFidelity Bank is a financial institution seeking a Director of Systems Analysis to lead the implementation of Generative Artificial Intelligence solutions. The role involves managing technology teams, optimizing business processes, and developing strategies for Gen AI adoption to enhance brokerage operations.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
Responsibilities
Manages Business Partner expectations, technology team alignment, and targeted analysis work
Leads and guides software development, design patterns, and architecture solutioning
Develops and implements streamlined processes incorporating industry best practices and technology solutions (RPA and workflow automation)
Develops consumer behavior studies and business proposals, vendor, and industry analysis
Develops and presents compelling business cases to secure buy-in from stakeholders
Creates visualization and data representation models using modern visualization techniques
Conducts analysis of existing brokerage operations, identifying inefficiencies, bottlenecks, and areas ripe for automation
Researches and evaluates emerging technologies, including Cloud computing, data analytics, and automation tools, to identify solutions that enhance brokerage operations
Collaborates with cross-functional teams to ensure seamless integration of software
Works with teams to design, develop, and implement new systems and applications that support optimized processes and improved client experience
Leads and mentors a team of analysts focused on process optimization and technology implementation, solution, and user experience design analysis
Stays abreast of industry trends and best practices, continuously researching and evaluating emerging technologies and methodologies
Ensures seamless integration of technologies, optimizing data flow, and minimizing disruptions
Leads Software development discussions on technology design patterns across multi-tier full-stack architecture, guides implementation of security, access protocols, and related aspects
Performs detailed data-analytics to support business value driven and ROI and Cost-Benefit calculations
Qualification
Required
Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics or a closely related field and six (6) years of experience as a Director, Systems Analysis (or closely related occupation) performing Business, Systems, Data, Software and Operations Processing analysis in a Retail, Correspondent and Institutional Financial Brokerage environment
Or, alternatively, Master's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and four (4) years of experience as a Director, Systems Analysis (or closely related occupation) performing Business, Systems, Data, Software and Operations Processing analysis in a Retail, Correspondent and Institutional Financial Brokerage environment
Demonstrated Expertise (“DE”) implementing and strategizing Gen AI and advanced technologies adoption by building Artificial Intelligence (AI) based applications through integration with Natural Language Processing (NLP) and Machine Learning (ML) models for modernizing and accelerating legacy brokerage operations processing -- Complex Document Reviews, Account Setup and Maintenance, Checks Processing, Asset Movement, and Trade Flows
DE creating detailed multi-level business process flows and technology data/control flow charts on Microsoft Visio, DrawIO, UMLet, Miro and BPMN Modeling, using Camunda; performing legacy (Cobol) systems analysis using Google Gemini, GitHub Copilot, Amazon Q, and IBM WatsonX; conducting technology solutions feasibility check (using Postman, SOAP UI, Insomnia) and data analytics and dashboarding (using DBeaver, Snowflake, Tableau, and PowerBI)
DE deriving a target state business process flow -- analyzing operations processing inefficiencies (paper-printing, manual data-entry, maker-checker reviews, and breaks reconciliation) and designing technology solution by testing AI and Large Language Models -- using Python scripts and Application Program Interfaces (APIs); and prototyping by creating end-to-end user-experience prototype designs using Figma and InVision
DE creating and building front-end applications in Angular Typescript, NodeJS and HTML/CSS using Visual Studio Code; developing middle-tier software components in Python and Java, using IntelliJ and Eclipse; testing NLP and AI libraries using Python scripts in Jupyter Notebook and Conda Environment; SQL querying for data-analytics using DBeaver, PGAdmin, SQL Developer, and Snowflake; performing software deployment using IBM uDeploy, Jenkins for EKS pipelines, AWS Datadog for log management, and AWS Resource Load Balancer and Certificate Management using Venafi
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase