Watermill Express · 18 hours ago
Sr. Ice Technician
Watermill Express is seeking a Senior Technician who will perform diagnostics, troubleshooting, and repairs on mechanical and technical issues related to water and water-ice refill stations. The role requires advanced technical abilities and a customer-oriented approach, ensuring operational standards are met while working independently.
RetailService IndustrySupply Chain ManagementWater
Responsibilities
Follow safety guidelines and act in safe manner
Demonstrate and support the company's Pledge of Conduct
Help ensure that every station has the optimum signage
Keep all stations working to reduce customer calls
Maintain a professional appearance (clean uniform and vehicle)
Keep a positive attitude when interacting with customers
Lead initiatives to ensure that all assigned refill stations are maintained per inspection standards
Ensure that all forms of charts and checklists are maintained and updated as required per maintenance level
Repair water only and water-ice refill stations as needed
Function as the subject matter expert in resolving high-level technical issues with water only and water-ice refill stations
Provide technical guidance, training, feedback and follow up to market employees
Exemplify technical leadership within the market
Multi-task when responding to high-level technical issues
May assist management with task priorities for an assigned group of co-workers
Identify training opportunities to ensure Company standards are met
Partner with management to develop action plans addressing learning and/or performance opportunities in the field
Keep vehicle stocked with necessary inventory parts per company standards
Properly maintain and care for company vehicle, inventory, and equipment
Drive responsibly and always drive defensively when operating a company vehicle
Other duties as assigned
Qualification
Required
Team player with positive attitude
Motivation to work independently
Attention to detail and task completion
Use and maintenance of hand tools
Capable of working required schedule
Clean motor vehicle record and current valid driver license
Ability to clearly communicate technical information
Basic mathematical skills
Ability to lift 50 pounds
Capable of climbing ladders, stooping, walking, standing, and bending
Ability to work safely in limited space inside water/water-ice units
Ability to work in a variety of weather conditions
Ability to safely operate a motor vehicle
Ability to work overtime including some weekend or evening work
High school diploma or equivalent
Preferred
Electrical, maintenance, repair, or similar experience preferred
Bilingual English/Spanish preferred
Electrical, maintenance, repair, or similar education or equivalent experience preferred
Benefits
Company provided vehicle to take home
Company
Watermill Express
Watermill Express is the largest drive-up pure drinking water company in the nation and the green alternative to prepackaged water and ice.
Funding
Current Stage
Growth StageTotal Funding
unknown2021-05-03Acquired
Recent News
AltAssets Private Equity News
2025-07-23
2025-07-22
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