Arizona Public Service - APS · 15 hours ago
Senior System Operations Instructor - DOC
Phoenix, AZ
Full-time
Hybrid
Senior Level
5+ years expArizona Public Service (APS) is committed to ensuring safe, reliable energy for communities across Arizona. The Senior System Operations Instructor - DOC coordinates and implements training programs for Distribution Grid Operations, focusing on preparing operators for certification and ongoing education to support operational excellence.
Electrical DistributionEnergySustainability
Responsibilities
Develops and maintains training programs for APS DOC Operators that are in compliance with regional and national standards
Enhance the knowledge and skills of personnel in operations job classifications
Create and administrate over needs, job, and task analysis for operations job classifications
Design and develop initial training and continuing education for operations job classifications, using a variety of instructional media
Present training in the classroom, on-the-job, and simulator settings
Conduct evaluations of student performance, training materials, and training effectiveness, including upkeep of training database and commitment tracking
Develops and delivers simulation based training to support both initial and continuing distribution operations training
Oversee training and support vendors to ensure that they meet APS training requirements
Work with operations leaders to define/address personnel knowledge and skill gaps
Maximize training resource utilization through technology, integration, and resource sharing
Prepare training schedules that integrate department needs with training resources
Promote training/line partnership by developing professional rapport with all customers
Maintain instructional/technical proficiency by attending relevant continuing education
Qualification
Required
Bachelor of Science degree in an electrical engineering or training discipline AND five (5) years technical training or operations experience
In lieu of bachelors degree, combination of college coursework and experience totaling nine (9) years in related technical electric utility operating experience (e.g., electrical, generator) or grid operations training experience or system operating experience in a distribution control center or field crew experience
Preferred
Technical training experience including three (3) years' experience using the systematic approach to training process and at least two (2) years' experience presenting electrical or operations training, including simulation scenarios
Excellent organizational skills with an ability to work on multiple projects simultaneously
Demonstrated decision-making ability in production deadline-driven environment
Demonstrated ability to professionally interact with diverse groups on a wide range of technical matters
Demonstrated ability to stay current with changing technology and apparatus
Excellent presentation, written and verbal communication skills
Proficient in PC software applications including Microsoft Word, Excel and PowerPoint
Must have a valid driver's license and the ability to travel occasionally to statewide APS locations
Company
Arizona Public Service - APS
APS is Arizona’s largest and longest serving electric utility, providing power for nearly 1.2 million customers in 11 of the state’s 15 counties.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.95BKey Investors
US Department of Energy
2025-01-08Debt Financing· $1.81B
2024-10-18Grant· $70M
2009-09-16Grant· $70.5M
Leadership Team
Juli West
Vice President Supply Chain, CPO
Monica Whiting
VP, Customer Experience and Chief Customer Officer
Recent News
Energy-Storage.News
2026-01-20
Arizona Daily Star
2026-01-16
Company data provided by crunchbase