CooperVision · 15 hours ago
Manager, Collections - OTC
Victor, NY
Full-time
Onsite
Mid, Senior Level
$79K/yr - $112K/yr
5+ years expCooperVision is a leading global manufacturer of contact lenses dedicated to improving the way people see each day. The Collections Manager oversees the collections function within the Order-to-Cash process, ensuring timely collection of receivables and driving strategies to minimize DSO and bad debt exposure while leading a team of specialists.
Health CareManufacturingMedical Device
Responsibilities
Supervise, coach, and develop Collections team members. Set performance goals, monitor progress, and foster a collaborative and high-performing environment
Oversee collection efforts for all customer accounts; ensure timely follow-up on past-due invoices
Partner with Sales and Customer Service to resolve billing disputes and prevent payment delays
Review customer credit limits and escalate high-risk accounts
Monitor aging reports, DSO, and collection effectiveness; provide insights to Senior Manager
Ensure adherence to SOX controls and company policies. Support internal and external audits by providing documentation and explanations
Identify opportunities to streamline workflows, enhance automation, and improve efficiency within Collections processes, leveraging GBS best practices
Prepare collections-related reports, assist with month-end close activities, and provide insights to support decision-making
Perform additional responsibilities as assigned by the Senior Manager
Qualification
Required
Bachelor's degree in Accounting, Finance, or Business-related field
Minimum 5-7 years of collections experience
Minimum 3 years of experience managing or supervising collections staff
Strong understanding of O2C processes and best practices
Strong negotiation and communication skills
Excellent communication and interpersonal abilities
Ability to analyze aging reports and identify risk trends
Knowledge of credit risk management and compliance requirements
Analytical mindset with proficiency in MS Excel and ERP systems
Ability to lead and motivate a team in a fast-paced Global Business Services environment
Problem-solving skills with a focus on continuous improvement
Preferred
Experience with ERP systems (Oracle or Microsoft Dynamics)
Company
CooperVision
CooperVision is one of the world’s leading manufacturers of soft contact lenses and related products and services. It is a sub-organization of The Cooper Companies.
5001-10000 employees
H1B Sponsorship
CooperVision has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (14)
2022 (7)
2021 (13)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Michael Good
Divisional Chief Financial Officer
Recent News
2026-01-06
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2025-09-28
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