RDSolutions · 10 hours ago
Quality & Training Manager
Glen Allen, VA
Full-time
Hybrid
Entry, Mid Level
2+ years expRDSolutions is a leading provider of consultation and data services in the retail industry, helping retailers adapt to omni-channel shopping experiences. The Quality/Training Manager will identify training needs, create tailored training plans, and implement methods to enhance employee performance.
Data Collection and LabelingInformation TechnologySoftware
Responsibilities
Work effectively with Work Management Team to recommend training and quality solutions focused on improving employee performance
Recommend improvements utilizing thorough understanding of all internal training and quality processes
Ensure measurable positive results and outcomes associated with training and quality
Review and assess candidate’s education, experience, training, and other qualifications
Provide timely updates to the Work Management organization regarding any potential issues on quality and training
Conduct daily training of field employees
Prepare daily reporting on training and quality results
Other duties as assigned
Qualification
Required
Bachelor's degree in business management or another related field; or
Minimum to 2 years operational and supervisory experience; or
Equivalent combination of education and experience
Retail industry knowledge/experience
Excellent problem-solving abilities, written and verbal communication skills
Ability to prioritize work and multi-task in a fast-paced environment with minimum supervision
Flexibility and ability to quickly adapt to changes
Excellent time management and organizational skills
Good analytical skills, independent judgment within established systems and procedures
Strong computer skills (Microsoft Word, Excel, PowerPoint, Outlook)
Benefits
Comprehensive benefits package including medical, dental, vision, 401k + match
Company
RDSolutions
With 35 years of experience, RDSolutions, formerly RetailData, stands as a trusted leader in retail insights and analytics.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2010-12-15Acquired
Leadership Team
Jacob Blondin
President & CEO
Company data provided by crunchbase