Administrative Support Associate jobs in United States
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Kelly · 13 hours ago

Administrative Support Associate

Kelly Government Solutions is looking for mission-driven professionals to join their San Diego Passport Team. The role involves ensuring the integrity of U.S. travel documents by processing applications, performing quality assurance, and assisting citizens at counters.

OutsourcingProfessional Services
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Navigating Specialized Systems: Operating the TDIS-PD system to process and archive applications
Protecting Accuracy: Performing high-level quality assurance on document compliance and fees
Providing Front-Line Service: Assisting citizens at counters and managing sensitive information with professionalism
Problem Solving: Resolving application discrepancies and managing the "trailing document" pipeline for undeliverable mail

Qualification

Microsoft OfficeCustomer serviceGovernment softwareDetail-orientedProblem solving

Required

Ability to successfully complete a government MRPT public clearance background check
At least 2 years in administrative or high-touch customer service roles
Proficient in Microsoft Office and comfortable learning proprietary government software
Ability to stand/sit for long periods and lift up to 30lbs occasionally
High school diploma or equivalent

Benefits

Health & Welfare
Medical premiums
401(k) savings
11 paid federal holidays per year
Generous Time Off
Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability
Retirement savings plan
Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan

Company

We’ve been helping organizations find the people they need longer than any other company in the world.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Company data provided by crunchbase