CVS Health · 7 hours ago
Lead Director, Agile Practice Management
Woonsocket, RI
Full-time
Hybrid
Director/Executive
$144K/yr - $288K/yr
10+ years expCVS Health is dedicated to building a more connected and compassionate health experience. They are seeking a Lead Director for Agile Practice Management to oversee a diverse portfolio of technology initiatives, ensuring effective delivery and alignment with business strategies.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Own and manage a portfolio of multiple, concurrent programs totaling 500,000+ hours of effort and $40M in annual investment, ensuring alignment to enterprise and business-unit strategies
Translate high-level strategic objectives into a coherent portfolio roadmap, including program charters, sequencing, and prioritization across initiatives
Partner with technology and business leaders to define success criteria, expected outcomes, and value realization plans for major programs in the portfolio
Continuously assess portfolio health, balancing risk, capacity, dependencies, and value delivered; recommend adjustments to scope, sequencing, or resourcing as needed
Lead, monitor, and support delivery managers and program teams to achieve portfolio and program goals—providing guidance, feedback, coaching, and accountability
Step in directly to manage complex or high-profile programs or projects when needed, ensuring successful delivery from initiation through closure, including planning, execution, and transition to run
Ensure that all programs in the portfolio operate with clear plans, defined deliverables, and measurable outcomes; establish expectations for planning horizons, milestone management, and risk mitigation
Promote disciplined execution practices across teams, including effective backlog management, dependency management, and change control
Establish, refine, and maintain program and portfolio governance frameworks, including roles, decision rights, approval thresholds, reporting cadence, and escalation protocols
Standardize core program and project management practices across teams, with clear templates and expectations for status reporting, RAID (Risks, Assumptions, Issues, Dependencies) tracking, and stakeholder communication
Drive adoption of consistent metrics and KPIs to track progress, quality, financial performance, and value realization across the portfolio
Partner with central PMO, Product, Business and Technology stakeholders to align on methodologies, standards, and reporting expectations
Lead portfolio status reporting and executive communications; provide clear, concise, and actionable updates to senior leadership, highlighting progress, risks, decisions, and tradeoffs
Build strong relationships with business owners, product leaders, and technology partners to ensure shared understanding of priorities, timelines, and constraints
Anticipate and proactively surface cross-program dependencies and impacts; drive collaborative solutions across teams and functions to keep the portfolio on track
Serve as a thought partner on portfolio-level decisions, including which initiatives to start, slow down, stop, or scale based on capacity, risk, and strategic value
Identify risks early, anticipate roadblocks, and implement mitigation strategies across programs; ensure that delivery leads are managing risk effectively within their areas
Coordinate cross-functional responses to issues that threaten timeline, budget, scope, or quality, ensuring that decisions are made with appropriate speed and stakeholder involvement
Use data and structured analysis to recommend tradeoffs and recovery plans when programs deviate from plan
Foster a culture of continuous improvement, transparency, accountability, and collaboration across program and delivery teams
Develop and mentor delivery managers and program leaders, helping them grow in areas such as planning, stakeholder management, communication, and risk management
Encourage teams to adopt product model toolsets and best practices, including Rally (or similar tools), road mapping, initiative execution plans, and budget tracking
Role model behaviors that emphasize partnership, clarity, and follow-through
Qualification
Required
10+ years leading Program Managers, agile (scrum) teams, and technology teams to deliver strategic technology products at scale
Proven experience managing IT portfolios and delivering complex, multi-year programs in large-scale, matrixed organizations as well as budget exceeding $40M
5+ years of experience as a people leader with direct reports
Demonstrated ability to flex between strategic portfolio oversight and hands-on program management when circumstances require it
Experience designing, implementing, and continuously improving program and portfolio governance structures
Strong communication and executive presence; skilled at influencing up, down, and across the organization, including with senior executives
High standards for quality, accountability, and stakeholder engagement, with a track record of driving results through others
Comfort operating in ambiguous environments, connecting the dots across disparate efforts, and driving clarity and alignment among diverse stakeholders
Familiarity with portfolio management and product model toolsets (e.g., Rally, roadmap tools, initiative planning tools, financial tracking) and a willingness to deepen that expertise
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-25
Company data provided by crunchbase