Republic Services · 6 hours ago
AR Resolution Specialist (CA-Remote)
Republic Services, Inc. is a leader in the environmental services industry, providing comprehensive waste and recycling solutions. The AR Resolution Specialist will handle accounts receivable functions, ensuring accurate billing and customer satisfaction by resolving billing issues and discrepancies.
Information TechnologyRecyclingRenewable EnergySustainabilityWaste Management
Responsibilities
Serves as the escalation point for disputed charges, communicating with internal and external parties as necessary and taking measures to ensure account data is correct on a go-forward basis
Researches and resolves non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes, obtains required approvals and enters adjustments into the source billing systems
Strives for timely and accurate resolution and prepares correspondence to follow up with internal and external parties via telephone, email and/or fax
Closes accounts for non-payment, ensuring container removals are scheduled where appropriate and container removal charges are assessed when allowed
Recommends solutions or alternatives to improve customer satisfaction and meet customer needs
Gathers and summarizes supplemental billing information to accommodate customer requirements
Provides assistance to Collection and Credit Specialists and cultivates solid working relationships with customers, sales representatives and local field personnel
Maintains knowledge of company policies, departmental procedures and local billing requirements
Performs other job-related duties as assigned or apparent
Qualification
Required
High school diploma or G.E.D
A minimum of eighteen months related billing experience
Directly related experience in which incumbents have worked with customers in a billing function in a service based industry
Benefits
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
401(k) plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)
Company
Republic Services
Republic Services provides comprehensive environmental services to support business, home and community.
H1B Sponsorship
Republic Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (22)
2023 (14)
2022 (17)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-07-01IPO
Recent News
2026-01-06
Company data provided by crunchbase