Cubby Beds · 18 hours ago
Sales Development Representative (Cubby Care Associate)
Denver, CO
Full-time
Hybrid
Entry Level
$57K/yr - $68K/yr
1+ years expCubby Beds is a fast-growing startup that creates smart beds for children with cognitive conditions. They are seeking a Sales Development Representative to support families in finding safe sleep solutions by guiding them through funding options and managing customer interactions.
TransportationTravel
Responsibilities
Initiate and build rapport with potential customers within an assigned territory, guiding families exploring Cubby through various funding options (primarily insurance) and proactively supporting them through the early stages of the purchase journey, including introductions and handoffs to medical supplier (DME) partners when appropriate
Engage with families interested in a Cubby Bed with a focus on outbound outreach to new leads, averaging 60-80 dials per day
Maintain extensive product knowledge to discuss the product in-depth with families, explaining how each feature benefits specific diagnoses and addressing any initial questions or concerns
Collaborate with internal departments to promptly resolve any challenges that arise during the early stages of the insurance process, providing feedback to enhance the Cubby experience
Consistently meet daily/weekly/monthly performance KPIs focused on tracking the efficiency and effectiveness of outbound lead outreach and initial support efforts
Support the sales process by maintaining accurate customer data in Salesforce and managing follow-up through defined handoff points, ensuring timely and well-documented transitions to internal teams or external supplier partners
Adhere to compliance and regulatory requirements, including the handling of sensitive customer information
Collaborate with fellow team members and managers to optimize outbound processes and ensure alignment with overall business goals
Provide insights and observations from initial customer interactions to management and the marketing team, driving projects aimed at improving the early stages of the customer journey
Qualification
Required
Passion for Cubby's mission and embodies our values of People First, Always, Operating with Excellence, and Pioneering with Purpose
1-2+ years of experience in consultative sales roles as an inside sales agent, sales/business development representative, retail sales, or in similar roles
Prior experience converting a high volume of leads and owning their end-to-end journey within a CRM pipeline
Ability to work a 8:30-5pm or 9-5:30pm shift Monday - Friday (Note - M-W are in office, Th -F are optional work from home)
Fluent in Spanish
Proficient in speaking and understanding both spoken English and Spanish, including any necessary specialized vocabulary, terminology and phraseology
Able to effectively, accurately, and impartially communicate directly with individuals with limited English proficiency in Spanish
Preferred
Experience using CRMs such as Salesforce, Kustomer, or similar is preferred to be successful in this role
Prior experience working within one or more of the following industries is ideal but not required: healthcare sales, health tech, and pharmaceutical sales
Prior experience working with the special needs community, providers/care teams, insurance/billing, and medical device suppliers is ideal but not required
Benefits
Stock Options - Equity Ownership
Health, Dental, and Vision Insurance
Unlimited PTO & Sick/Wellness Hours
12 paid holidays, a paid Volunteer Day and a Powder Day
401k with a company match
Hybrid Work Model: Monday-Wednesday in the office, optional work from home Thursday-Friday
Mac, standing desk, and high-end accessories at the office + a work-from-home stipend to purchase equipment needed for home offices
Paid parking
Annual staff retreat
Stocked kitchen and bimonthly team lunches in our beautiful Denver HQ
Growth opportunities at a start-up with a life-changing mission
Company
Cubby Beds
We manufacture and sell smart beds to improve sleep, safety, and sensory control for people with complex conditions and special needs.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.05MKey Investors
Velocity
2020-06-22Pre Seed· $0.05M
2014-07-01Grant· $0M
Leadership Team
Caleb Polley
CEO & Founder
Company data provided by crunchbase