Considine Search · 10 hours ago
Senior Infrastructure Engineer (Messaging)
Considine Search is a national law firm headquartered in Kansas City, MO, seeking a Senior Infrastructure Engineer. This role involves leading the administration and engineering of Exchange Servers and Exchange Online, ensuring a reliable and secure Microsoft 365 messaging environment in a hybrid law firm setting.
Responsibilities
Serve as the technical lead and key owner for the firm’s Exchange Online, Exchange Server, and related Microsoft 365 messaging services, ensuring availability, security, compliance, and performance in a hybrid law firm environment
Help drive the maintenance, design, development, support, and security of the firm’s messaging services, treating email and calendaring as critical business applications
Provide 24×7 support for critical production messaging systems as part of an on-call rotation
Lead or play a key role in migration efforts from Exchange Server Subscription Edition to Exchange Online, and contribute to planning for future tenant-to-tenant Exchange Online/Microsoft 365 migrations to support acquisitions and integrations
Manage and monitor Microsoft 365 tenant components that affect messaging, including mail flow, message hygiene, retention, compliance, DKIM, DMARC, SPF, and Mimecast (or similar products)
Collaborate with Endpoint Management and Identity teams on Intune, Conditional Access, MDM/MAM, and identity controls (Entra ID, Active Directory, Okta) to ensure secure, low-friction access to messaging services
Provide advanced administration, technical support, and troubleshooting for complex issues involving Microsoft Exchange Online and Exchange Server in a hybrid environment, acting as a Tier 3 escalation point
Configure and support Microsoft Purview features related to messaging and collaboration, including data loss prevention, retention, and eDiscovery, in partnership with Security and Compliance teams
Design, implement, and maintain automation and reporting for messaging operations using PowerShell and Microsoft Graph to reduce manual work and improve consistency at scale
Develop and maintain documentation, runbooks, knowledge articles, and monitoring/alerting for messaging and collaboration services
Implement capacity planning and proactive remediation to address issues before they impact users, and provide input to IT leadership on technology improvements, standards, and roadmap for messaging and Microsoft 365 collaboration
Partner with Help Desk, Deskside, and other support teams to resolve escalated messaging tickets, mentor staff on common patterns, drive root cause analysis, and reduce recurring issues
Qualification
Required
Excellent communication, collaboration, and customer service skills, with the ability to explain technical issues in clear, business-friendly language
Strong time management and organization; able to lead multiple concurrent projects and operational priorities
Motivated by curiosity, ingenuity, and a desire to learn and grow in a constantly evolving Microsoft 365 environment
7+ years of IT infrastructure experience, with at least 5 years focused on Exchange administration and Microsoft 365 messaging in a mid- to large-sized enterprise
Deep experience administering Exchange Online and Exchange Server in hybrid configurations, including cross-version upgrades and complex mail flow
Proven experience leading Exchange migrations from on-premises Exchange (including Exchange Server Subscription Edition) to Exchange Online; exposure to tenant-to-tenant or multi-organization Microsoft 365 migrations is strongly preferred
Advanced PowerShell scripting skills and practical experience using Microsoft Graph to automate and manage Exchange Online and related Microsoft 365 messaging tasks and workflows
Experience administering and supporting Mimecast (or a similar email security platform) and managing email hygiene controls such as DKIM, DMARC, and SPF
Knowledge of Microsoft 365 integration and migration tools and methods, such as Azure AD Connect and hybrid Exchange configurations
Demonstrated ability to troubleshoot complex messaging and client issues end-to-end, including mail flow, connectivity, and client performance, and to drive durable fixes
Preferred
Experience partnering with Endpoint Management and Identity teams on Intune, Conditional Access, and MDM/MAM controls for secure, low-friction access to messaging
Experience configuring and supporting Microsoft Purview (or a similar platform) for cloud-based security, compliance, retention, and DLP
Comprehensive knowledge of Active Directory and identity management principles (Okta, AD, Entra ID) in the context of messaging and Microsoft 365 access
Experience creating and maintaining documentation, standards, and runbooks, and mentoring junior engineers or support staff
Experience with centralized email signature management platforms (such as Exclaimer) or similar products for firmwide signatures and branding
Experience working in a law firm or other professional services environment where email and calendaring are mission critical
Company
Considine Search
Considine Search works in the recruitment of business development, communications, and attorney development.
Funding
Current Stage
Early StageRecent News
2025-06-24
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