Nordic Global · 16 hours ago
Strategic Solution Executive, Epic
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expNordic Global is a trusted solution advisor in the healthcare industry, seeking a Strategic Solution Executive to build strong client relationships and drive revenue growth. The role involves collaborating with various teams to develop go-to-market strategies, engaging with clients to enhance service delivery, and leading sales initiatives within the Epic platform.
Information ServicesInformation Technology
Responsibilities
Collaborate and partner with Delivery leaders to develop go-to-market (GTM) strategy, roadmap, messaging, and engagement plan
Define and coordinate development of GTM content, approaches and artifacts, working collaboratively with Delivery and Marketing team members
Contribute to solution design approach, plan and pricing approach in collaboration with Delivery leaders
Elevate Nordic’s market differentiators in GTM solution planning and GTM messaging
Develop relationships with related solution vendors, collaborating with Nordic Partnership and Delivery leaders, to expand Nordic’s GTM sales approach
Provide feedback on partnership success in driving solution sales and revenue
Provide Sales team members with strategic solution insights, coaching, mentoring and leadership
Align solution messaging to customer personas to expand Nordic’s value proposition to our customers’ strategic plans and priorities
Identify and develop relationships with client buyers within existing clients
Identify and develop relationships with client buyers at new and dormant clients
Enable GTM campaigns in collaboration with Delivery leaders and Marketing
Develop workshop approaches focused on Solution sales, elevating Nordic GTM approach
Coordinate with other Nordic teams and resources to develop content for delivery and/or presentation to client
Facilitate introduction of Delivery and Sales team members to client for long-term relationship development and ownership
Maintain contact and communication with clients to help ensure smooth delivery start-up and relationship strength as part of Nordic’s commitment to being 100% referenceable
Demonstrate a high sense of urgency, with ability to independently drive opportunities and revenue through existing and new accounts
Follow Nordic standard processes while identifying, developing, managing, and winning solution sales opportunities
Develop and manage a pipeline of opportunities to satisfy individual, regional, and team metrics
Display leadership skills that best represent Nordic’s Maxims and commitment to 100% referenceability, both internally and externally
Lead coordination, creation and delivery of customized proposals in response to client RFP specific to solution
Represent Nordic at industry conferences and events, focused on discovering opportunities and leads that result in Nordic revenue
Adhere to Nordic’s sales discipline requirements related to documentation guidelines to track and maintain client leads, account plans, client communications, and client contacts in CRM and ensuring its compliance
Work on internal business operations projects that may be assigned on an ad hoc basis and assist in other corporate initiatives as necessary, directed, assigned, or requested
Qualification
Required
Having deep knowledge of Epic's architecture, functionality, and GTM approach with history of Epic certification
Creating strong relationships within Epic and Epic customers to leverage as needed to inform best practice recommendations for Nordic clients
Working with cloud and niche vendors to architect solutions beyond the Epic platform by applying design thinking to improve user experience and care quality while driving financial improvements
Leading and managing change associated with successful adoption of Epic and other digital tools and platforms across stakeholder groups
Articulating platform value to the strategic priorities, operating models and KPIs of Nordic's client's C-suite, operational leadership and IT leadership teams
Developing innovative GTM approaches for consulting delivery and sales related to Epic services and platform optimization
Serving as a thought leader within the health IT industry
Demonstrating tireless commitment to delivery excellence
Collaborate and partner with Delivery leaders to develop go-to-market (GTM) strategy, roadmap, messaging, and engagement plan
Define and coordinate development of GTM content, approaches and artifacts, working collaboratively with Delivery and Marketing team members
Contribute to solution design approach, plan and pricing approach in collaboration with Delivery leaders
Elevate Nordic's market differentiators in GTM solution planning and GTM messaging
Develop relationships with related solution vendors, collaborating with Nordic Partnership and Delivery leaders, to expand Nordic's GTM sales approach
Provide feedback on partnership success in driving solution sales and revenue
Provide Sales team members with strategic solution insights, coaching, mentoring and leadership
Align solution messaging to customer personas to expand Nordic's value proposition to our customers' strategic plans and priorities
Identify and develop relationships with client buyers within existing clients
Identify and develop relationships with client buyers at new and dormant clients
Enable GTM campaigns in collaboration with Delivery leaders and Marketing
Develop workshop approaches focused on Solution sales, elevating Nordic GTM approach
Coordinate with other Nordic teams and resources to develop content for delivery and/or presentation to client
Facilitate introduction of Delivery and Sales team members to client for long-term relationship development and ownership
Maintain contact and communication with clients to help ensure smooth delivery start-up and relationship strength as part of Nordic's commitment to being 100% referenceable
Demonstrate a high sense of urgency, with ability to independently drive opportunities and revenue through existing and new accounts
Follow Nordic standard processes while identifying, developing, managing, and winning solution sales opportunities
Develop and manage a pipeline of opportunities to satisfy individual, regional, and team metrics
Display leadership skills that best represent Nordic's Maxims and commitment to 100% referenceability, both internally and externally
Lead coordination, creation and delivery of customized proposals in response to client RFP specific to solution
Represent Nordic at industry conferences and events, focused on discovering opportunities and leads that result in Nordic revenue
Adhere to Nordic's sales discipline requirements related to documentation guidelines to track and maintain client leads, account plans, client communications, and client contacts in CRM and ensuring its compliance
Work on internal business operations projects that may be assigned on an ad hoc basis and assist in other corporate initiatives as necessary, directed, assigned, or requested
Must demonstrate and embody Nordic's Maxims
Bachelor's degree or 10+ years equivalent experience
Proven leadership experience in sales and delivery of professional services within healthcare market related to the area of strategic solution focus
Strong track record of building, developing, and maintaining client relationships at all levels of a healthcare organization, focusing on senior executive relationships
Proven, resilient and tenacious aptitude and capacity to drive customer success and happiness
Experience working in a fast-paced, solutions-oriented environment where anticipation of client needs and GTM creativity is a frequent need
Demonstrated ability in conceptualizing both problems and solutions, and converting concepts to actions in a way that is compelling for clients and actionable by team members as part of go-to-market solution strategy and plan
Effective communication skills, both internally and with customers
Excellent content production capability as a vehicle to communicate solutions to internal and external markets and stakeholders
Strong sales documentation and performance management discipline
Experience in developing and deriving value from partner relationships to drive solution revenue growth
Appreciates and supports the acceleration of change within both Nordic and our client's as a new operating standard
Willingness to travel up to 75% of the time
Must be accessible and available to perform work functions at any time, including nights, weekends and holidays
Company
Nordic Global
Nordic Global is an information technology company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Jackson
SVP Client Partnerships and Global Sales Lead
Elizabeth Kerch Briggs
VP - Client Partnerships
Recent News
2025-06-26
HealthCareIT News
2025-04-03
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