BEST Crowd Management · 13 hours ago
Guest Experience & Customer Service Team Member
Houston, TX
Part-time
Onsite
New Grad, Entry Level
$14/hr - $14/hrBEST Crowd Management is looking for friendly, reliable, and service-oriented individuals to join their Guest Experience & Customer Service team. In this role, you’ll be the face of the experience—providing assistance, answering questions, and helping create a welcoming, positive environment for every guest.
Event ManagementInformation TechnologySocial Media
Responsibilities
Greet guests with a positive, professional attitude and provide a welcoming experience
Assist guests with questions, directions, and general information
Provide support for guest needs, concerns, and service requests
Help maintain clean, organized, and welcoming public areas
Communicate clearly and professionally with guests, team members, and supervisors
Follow established procedures, policies, and service standards
Assist with line management and guest flow as needed
Observe surroundings and report any concerns or issues to supervisors promptly
Represent BEST Crowd Management with professionalism, courtesy, and teamwork
Support overall operations by being flexible and assisting where needed
Qualification
Required
Must be at least 18 years old
Strong communication and interpersonal skills
Ability to remain calm, friendly, and professional in busy or high-energy environments
Willingness to work evenings, weekends, and holidays as needed
Ability to stand and remain active for extended periods
Dependable, punctual, and team-oriented with a strong work ethic
Preferred
High school diploma or equivalent preferred
Previous customer service, hospitality, retail, or guest-facing experience is a plus, but not required
Benefits
Competitive hourly pay based on experience and qualifications.
Opportunities for career growth and advancement within BEST Crowd Management.
Ongoing training and professional development opportunities.
Flexible scheduling to support work-life balance.
A positive, inclusive, and team-oriented work environment.
Company
BEST Crowd Management
BEST is proud to provide crowd management, event security, and guest services for professional sports leagues, collegiate athletics, live entertainment venues, convention centers, and other events across the U.S.
Founded in 2009
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase