Kitchen Kettle Village · 12 hours ago
Lead Host/Hostess
Kitchen Kettle Village is a family-owned business dedicated to creating exceptional experiences and lasting memories. They are seeking a Lead Host/Hostess to greet and seat guests, manage the dining area, and support the restaurant team during busy periods.
Food and BeverageRetailSales
Responsibilities
Greet and seat guests
Use hosting and POS systems
Take and process carry-out orders
Handle cash, cards, coupons, and voids
Keep lobby and FOH clean, stocked, and guest-ready
Maintain guest database and send daily reports
Check on tables, ensure satisfaction, and recover service when needed
Support servers, bussers, and expo during busy times
Open and close restaurant areas as key holder, including walk-throughs and locking
Follow safety, sanitation, dress, and schedule requirements
Help guests with directions, village info, and menu descriptions
Assist in leader responsibilities when Captain is not available
Perform other duties as assigned by manager
Qualification
Required
Very strong guest engagement and sales skills
Embody our vision, mission, and values
High level of confidentiality and ethical conduct
Communication excellence
Problem-solving skills
Teamwork orientation
Initiative
Attention to detail
Stress management / composure
Coachability
Ability to adapt to a changing environment
Benefits
Non-traditional daytime retail and food service hours - Closed evenings and Sundays
Family-owned and operated since 1954
Scheduling flexibility for work/life balance
20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
Employee fun days
Learning and development opportunities