Deerwood Bank · 3 weeks ago
Teller II / Front Desk
St Michael, MN
Part-time
Onsite
New Grad, Entry Level
$19.50/hr - $22/hrDeerwood Bank is seeking a part-time Teller II/Front Desk to join their team in St. Michael, MN. The role involves handling teller work, providing customer service, and performing front desk tasks while adhering to bank policies and procedures.
BankingFinancial Services
Responsibilities
Greets customers and answers phone calls
Assists customers and staff with various retail, operations and customer service support
Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation
Maintains currency and coin supply within bank policy
Maintains balancing records within acceptable limits
Familiar with security equipment and understands safety precautions
Provides various tasks including but not limited to verify balances, balance ATM, order checks, document change of addresses, follow proper safe deposit box access, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, sell gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation
Cross sells and introduces new services to customers following the focus of branch goals and regulatory guidance
Assists customers with issues/disputes; trouble shoots as needed
Opens and closes the bank following proper security procedures
Completes office duties including scanning, indexing, ordering supplies and handling mail
Any other functions, duties and responsibilities as management may assign
Qualification
Required
High school diploma or GED preferred; and cash handling and customer service experience preferred
Provide excellent customer service and work in a team environment
Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud
In-depth knowledge of all bank deposit products, services and policies
Basic knowledge of bank loan and investment center products
Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary
Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel
Strong interpersonal skills, attention to detail, positive attitude and pleasant personality
Excellent oral and written communication skills. Display independent judgement
Demonstrate excellent organization, prioritize workflow, adaptability and flexibility
Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy
Benefits
Medical insurance, including virtual telemedicine and mental health counseling
Health Savings Account
Flexible Spending Account (health, limited purpose health, and dependent care)
Dental insurance
Vision insurance
Life insurance (basic and voluntary)
Short-term disability insurance
Long-term disability insurance
Adoption Assistance Program
Employee Assistance Program
PTO
Paid Volunteer Time Off
Paid holidays
401(k) with company match (eligible on the first of the month following 2 months of employment)
Financial wellness education
Free or reduced fees for banking products and services
Employee Referral Bonus
Company
Deerwood Bank
Deerwood Bank is a community-based bank.
Founded in 1910
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Ohlin
President/CEO
Greg Breen
Chief Credit Officer
Recent News
Seattle TechFlash
2025-08-07
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