US Tech Solutions · 15 hours ago
Director of Regional Sales and Client Retention
US-Nationwide
Full-time
Onsite
Director/Executive
$90K/yr - $120K/yr
8+ years expAllied Universal® is North America’s leading security and facility services company, and they are seeking a Director of Regional Sales and Client Retention. This role is responsible for driving client retention strategies, leading rebid efforts, and ensuring regional accountability to retention metrics.
Information Technology
Responsibilities
Lead rebid efforts for large or cross-regional security accounts, collaborating with operations, finance, and pricing teams
Serve as an executive sponsor for designated accounts during renewal cycles
Oversee critical rebids and provide strategic guidance to improve win probability
Directly lead the region’s Rebid Specialist and cross-functionally lead Branch Managers, General Managers, and field leaders on rebid strategy, competitive positioning, and client messaging
Conduct post-mortem reviews of wins and losses; implement lessons learned region-wide
Monitor rebid retention tracking, margin performance, labor models, and HPW retention to identify risk early
Drive accountability for rebid success outcomes with Regional and Branch leadership
Participate in executive client meetings, QBRs, and escalations to reinforce contract value and resolve concerns ahead of rebid
Qualification
Required
Must possess one of the following: Bachelor's degree in Business, Criminal Justice, Security Management, or related field of study with a minimum of eight (8) years of client retention experience
Must possess one of the following: Associate's degree in Business, Criminal Justice, Security Management, or related field of study with a minimum of ten (10) years of client retention experience
Must possess one of the following: High school diploma or equivalent with a minimum of fifteen (15) years of client retention experience
Valid driver's license if driving a company vehicle or personal vehicle while conducting business (e.g., client visits, attending networking events)
Minimum of four (4) years of cross-functional leadership experience
Strategic planning and Request for Proposal (RFP) development experience
Ability to lead, coordinate, and influence cross-functional teams across multiple branches
Proven success in client retention, contract and contract management
Strong consultative selling and relationship-building skills; thrive in partnering with operations and client satisfaction
Excellent communication and presentation skills
Proven sales success in contract security or another service industry
Advanced Microsoft Office Suite proficiency
Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently
Strong analytical skills for contract economics and labor modeling, wage structures, and resource planning
Preferred
Experience selling or managing multi-state security solutions with national or enterprise-level clients
Prior experience building and leading teams
Master's degree in business administration or related field
Benefits
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
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