Security Officer - Mall Concierge Desk jobs in United States
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Allied Universal · 1 day ago

Security Officer - Mall Concierge Desk

Allied Universal is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. As a Security Officer - Mall Concierge Desk, you will serve and safeguard clients in retail environments, providing customer service, monitoring security systems, and documenting incidents.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Provide customer service at the front desk by following site-specific procedures, access control requirements, and/or emergency response protocols for a retail location
Greet visitors and associates, verify identification and/or credentials as required, issue visitor passes, and direct guests to the appropriate areas
Monitor cameras, alarms, and other security-related systems from the front desk, documenting unusual activity and reporting concerns to site leadership
Respond to incidents and critical situations in a calm, problem-solving manner, including notifying management and/or emergency services when needed
Prepare clear, accurate reports of incidents, access activity, and daily front desk logs in accordance with Allied Universal and site guidelines

Qualification

Customer serviceAccess controlComputer proficiencyProblem-solvingDocumentation skills

Required

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only

Preferred

Comfortable using a computer or tablet is preferred
Access control and/or badge experience is preferred
Customer service experience is preferred

Benefits

Get paid training and access to career growth opportunities.
Participate in our retirement savings plan to invest in your future.
Enjoy discounts on top brands and services through our Perks Program.

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase