University of Iowa · 12 hours ago
Admin Services Coordinator - Care Coordination Division - 50% Part Time
The University of Iowa Healthcare is seeking an Admin Services Coordinator to support the Care Coordination Division by providing collaborative assistance as part of the patient care team. The role involves managing patient communications, coordinating transportation and lodging needs, and performing various administrative tasks to ensure effective service delivery.
Higher Education
Responsibilities
Triage divisional ACD patient line
Manage CCD general email box, including triaging incoming fax
Miscellaneous office duties (I.e., mail prep, facilities request)
Manage and prepare patient gift funding requests per policy
Keep up-to-date records of funding which may include patient, payor, or vendor information
Primary departmental purchasing agent
Assist with data collection, entry, and documentation as assigned
Maintain communication tools (e.g., SharePoint Site)
Assist with training as needed
Other financial or office responsibilities as delegated by CCD leadership
Triage transportation and/or lodging needs via Epic tool
Coordinate with vendors (ex: Cab, Bus, Ambulance, etc.) to arrange various modes of transportation and/or lodging for patients at request of Social Workers/Nurses
Effectively communicates with patient’s care team reservation details
Troubleshoot transportation or lodging issues that may arise
Effectively communication with CCD team processes or procedures
Represents the integrity of UI Health Care and CCD when collaborating with external vendors
Maintains appropriate relationship with external vendors
Assists in the implementation of new processes at the direction of supervisor / leadership
Maintain use of UI Health Care resources to meet services in a prudent manner
Maintains up-to-date learning regarding new equipment, software (e.g., EPIC, Microsoft Suites) as necessary to adequately perform job duties
Completes other projects or tasks as assigned by leadership
Serve as backup in main office duties as needed
Qualification
Required
A Bachelor's Degree, or an equivalent combination of education and experience
Minimum of 1 year administrative support experience
Excellent written, verbal, and interpersonal communications skills
Demonstrates working ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation
Demonstrates high attention to detail and problem-solving skills
Proficiency in computer software applications and Microsoft Office Suite (i.e., Excel, Word, Calendar, PowerPoint)
Preferred
Previous experience working in EPIC
Professional demeanor and attitude
Capable of multitasking with a strong commitment to time management
Well-organized and detail-oriented
Excellent written and verbal communication
Relationship-building skills
Benefits
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
Company
University of Iowa
On our beautiful campus spanning the Iowa River, our faculty and staff enjoy access to an array of cultural, educational, and recreational activities.
H1B Sponsorship
University of Iowa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (353)
2024 (300)
2023 (244)
2022 (217)
2021 (201)
2020 (193)
Funding
Current Stage
Late StageLeadership Team
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