ApTask · 15 hours ago
Client Services Project Specialist
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. The Client Services Project Specialist will ensure that assigned tasks are handled timely and effectively, collaborating with internal teams and clients while maintaining a client-focused ethos and meeting project deadlines.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence
Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required
Work effectively in a highly collaborative environment with a variety of business partners
Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project
Assist the supervisor or PM in resolving any issues that might arise Monitor the overall health of the case by identifying any errors and creating solutions for resolution
Qualification
Required
JD from an accredited US law school or foreign law degree and LLM
Flexible and customer service focused
Outstanding written and verbal communication skills are required. Ability to clearly communicate complex ideas to diverse audiences
Ability to handle changing or competing priorities to support business needs
Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required
Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
Funding
Current Stage
Growth StageRecent News
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