Paramount Builders, Inc. · 2 days ago
Inside Sales Representative (Call Center)
Virginia Beach, VA
Full-time
Onsite
Entry Level
$50K/yr - $65K/yr
1+ years expParamount Builders, Inc. is a leading home improvement company that is expanding and looking for motivated individuals. The Inside Sales Representative role in the Call Center involves qualifying leads and enhancing customer experience through effective communication and professionalism.
Real Estate
Responsibilities
Provide outstanding customer experience when answering inbound & outbound calls to qualify and schedule appointments for product presentations
Delight out customers by building rapport with them to enhance overall customer experience
Deliver a world class customer experience while showcasing listening skills by appropriately responding to customer verbal queues and answering questions
Determine customer needs and provide assurance and solutions to those needs
Utilize internal business tools and applications to effectively assist customer inquiries
Demonstrate accuracy of work with an eye for detail in completing documentation in the scheduling system
Support sales representatives via phone & email, as needed
Present professionalism always; whether on the phone with a prospective customer or awaiting a call
Must be able to work in a team environment, communicate with other agents and promote a positive work ethic
Complete other duties and special projects as assigned
Qualification
Required
High School diploma or GED
Minimum of one (1) years of professional work experience
Customer service or call center experience
Basic computer skills, including familiarity with MS Office
Problem solving
Excellent communication skills as well as great organizational skills
Able to multi-task
Must be able to work independently as well as part of a team
Must be able to remain sitting in a stationary position for prolonged periods
Requires the ability to move about inside the office
Must be able to move items weighing up to 25 pounds
Must be able to communicate effectively with staff, customers, vendors, and the public
Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer
Benefits
Eligible for Health Benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability)
Eligible for 401k w/company match at 90 days of employment
Paid Time Off (with rollover of unused hours yearly)
Tools to help you develop and grow internally
Referral bonuses earning up to $1,500/referral
Customer referral bonus of $500/customer scheduled for install
Employee as well as Friends & Family Discounts
Committees to join such as Fun Committee and Well-Being Committee
Annual Summer Picnic w/opportunities to win weekly prizes and a grand prize of $5,000.00
Company
Paramount Builders, Inc.
Paramount Builders, Inc.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-05-15Acquired
Leadership Team
Guy L. S.
Chief Financial Officer
Company data provided by crunchbase