Help at Home · 9 hours ago
Care Coordinator Bilingual Spanish Speaking
Winter Park, FL
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $22/hrHelp at Home is the nation’s leading provider of high-quality home care services, and they are seeking a Bilingual Spanish Speaking Care Coordinator for their Winter Park location. In this role, you will ensure clients receive high-quality, personalized care by coordinating care, overseeing care plans, and serving as a connection point between clients, caregivers, and referral sources.
Health CareHome Health CareHospitalNursing and Residential CareTherapeutics
Responsibilities
Maintains up-to-date client and employee files in compliance with agency standards
Ensures confidentiality of all client and agency information in accordance with HIPAA
Provides direct training and support to homecare aides
Assigns caregivers based on client needs and the established Plan of Care
Monitors caregiver performance to ensure quality service delivery
Communicates schedules and updates with clients, caregivers, referral sources, and internal teams
Conducts monthly in-home visits to stay connected with clients and caregivers
Prepares and submits required departmental reports
Documents client conditions, services provided, and any changes or concerns
Completes satisfaction surveys, evaluations, in-home visits, and staff training records as needed
Addresses client concerns, documents issues, and escalates when appropriate; serves as a mandatory reporter
Provides coaching and education on Plan of Care updates
Maintains positive working relationships with clients, staff, and community partners
Ensures compliance with all relevant laws, regulations, and company policies
Performs additional duties as assigned
Qualification
Required
Excellent organizational skills; ability to multitask and manage multiple responsibilities
Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals
Strong problem-solving skills; ability to deal with conflict in a professional manner
Ability to multitask and manage multiple responsibilities
Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner
High school graduate or equivalent preferred; May require higher level of education or certification
Basic computer literacy and typing skills
Ability to move, transport, or position: up to 50 pounds
Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs
Ability to communicate effectively and clearly with others to exchange information
Regular travel to office on a daily basis required
Preferred
Experience in customer support, staffing coordination, home care coordination, or health support preferred
Medicaid, Waiver, or Home Healthcare experience preferred
Benefits
Comprehensive medical, dental, and vision coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance programs and wellness initiatives
Flexible options to support a balanced life
Company
Help at Home
Help At Home provides viable alternative to living in a nursing home or long-term care facility.
Founded in 1975
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-08-25Acquired
Leadership Team
Chris Hocevar
Chief Executive Officer
Ray Smithberger
Chief Operating Officer
Recent News
2025-12-11
Behavioral Health Business
2025-12-06
2025-11-19
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