IVI RMA GLOBAL · 16 hours ago
Patient Financial Coordinator Team Lead
Brookline, MA, US
Full-time
Onsite
Mid, Senior Level
2+ years expIVI RMA Global is a leading organization in the field of human Assisted Reproduction Technology. The Patient Financial Coordinator Team Lead is responsible for overseeing financial services related to insurance reimbursement, managing patient accounts, and supervising a team to ensure optimal financial operations and patient support.
BiotechnologyHealth CareMedicalWellness
Responsibilities
Review the doctor schedule on a daily basis to ensure that all new patients and return to center patient have a financial consult (in person or via the phone) to review and answer questions on our financial policies and requirements needed to ensure that patients will receive maximum benefits from their policies
Manage assigned patient throughout treatment plan to ensure that authorizations have been received, patients are cleared to start cycles, deposits are collected timely for scheduling of procedures
Answer patient calls and or correspondence as it pertains to billing questions, financial policies, claims submission and any other finance related issue
Maintain operations by following policies and procedures; studying existing and new credit and insurance information
Support Finance Department by effecting daily and monthly close
The recruitment, selection, retention, training and supervision of financial coordinator team personnel
Overall leadership to assure all team members (1) have a clear sense of their role, (2) know the results expected, (3) understand and accomplish what is required to achieve Company goals and objectives, (4) know how well the team is performing, and (5) are motivated to achieve and continuously improve results; Creation of a work environment that encourages the achievement of individual goals consistent with Company goals, and recognizes and rewards individuals for their unique contributions
An internal communication climate and network that promises open, accurate, timely, and two way exchange of information, ideas and concerns; the assurance that all financial coordinator team employees are accountable and responsible for their results and are recognized for their achievements
Maintain Finance Department operations by following policies and procedures; studying existing and new credit and insurance information; enforcing adherence to requirements; advising management on needed actions and/or changes
Assist with more difficult patient and/or insurance reimbursement and payment issues
Monitor that phones are being covered and calls are being answered in a timely manner
Assist the Management team develop and implement workflow for new products, services, and processes; help analyze the effectiveness of new products, services, and processes once implemented
Accept other billing projects as assigned by Management and Senior Management
Contribute to team effort by maintaining an excellent rapport and working relationship with Patient Services, and cooperating with other departments within the Practice
Managing team PTO requests
Timesheets and payroll
The pledge that financial coordinator team job results are achieved and sustained by coaching, counseling, and disciplining, as well as planning, monitoring, and appraising job results
Qualification
Required
Associate Degree in accounting or business or a technical training diploma
High School Diploma acceptable with appropriate hands-on medical reimbursement experience
Minimum 2 years' experience in billing, auditing and collecting on third party claims and patient balances - required
Working knowledge of all insurance types and guidelines, including the ability to read and interpret EOB's - required
Working knowledge of ICD 9's and CPT4 - required
Ability to access, input, and retrieve information from a computer (keyboard skills 30-40wpm)
Medical software program experience - required o Excel a plus
Knowledge of office procedure and office machines (i.e., computer, fax, copier, etc.)
Benefits
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
Company
IVI RMA GLOBAL
IVI RMA GLOBAL is a clinic that specializes in human reproduction, developing reproductive medicine.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-29Acquired
Recent News
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