Morley Β· 19 hours ago
Vehicle Processing Clerk (Remote - Michigan)
United States
Full-time
Remote
Entry Level
1+ years expMorley is a company that focuses on delivering extraordinary experiences, and they are seeking a Vehicle Processing Clerk to assist customers in returning vehicles to the auto manufacturer. In this role, you will communicate with various stakeholders to ensure proper documentation and expedite the return process.
ConsultingData Collection and LabelingMarketing
No H1B
Responsibilities
Communicate with clients, customers, lien holders, dealerships, and appropriate state agencies and suppliers to complete vehicle repurchases
Handle both inbound and outbound communications (phone, email, mail)
Secure required documentation by contacting appropriate parties to expedite the return of repurchase documents
Expedite and track case handling through documentation systems
Meet required metrics
Handle multiple cases simultaneously within guidelines
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Qualification
Required
Excellent multitasking, analytical and problem-solving skills
Microsoft Office skills
High school diploma or equivalent
One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Able to work shifts within the center's hours of operation: Monday to Friday (no weekends!), Primary shift: 8 a.m. - 5 p.m. Eastern time, Rotational shift 2-4 times per month: 11 a.m. - 8 p.m. Eastern time
Michigan resident
Secluded and distraction-free work environment
Required internet setup: High-speed internet delivered through a wired provider (cable or fiber), Computer must be physically connected to your modem / router using an Ethernet cable, Wireless, 5G and satellite connections are not supported
Benefits
Medical and prescription coverage
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance
24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)
Company
Morley
π’ππΏ π°πΉπΆπ²π»ππ We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
P
Paul Furlo
President & CEO
Company data provided by crunchbase