Montgomery County Government · 1 week ago
Business Liaison / Business Engagement & Innovation (Program Manager II), Grade N25
Rockville, MD
Full-time
Onsite
Mid, Senior Level
$84K/yr - $130K/yr
5+ years expMontgomery County Government is seeking to fill two Program Manager II positions focused on Business Liaison and Business Engagement & Innovation. The successful candidates will proactively engage with businesses to foster support, solve problems, and promote the County's entrepreneurial ecosystem.
GovernmentNon Profit
Responsibilities
Proactively engage with businesses across the County to share resources, identify challenges, and build trusted relationships
Respond promptly to business inquiries, assess needs, and connect businesses to appropriate services
Translate County requirements into practical, actionable steps for businesses
Identify gaps in County programs and services affecting businesses and propose actionable solutions
Engage and coordinate with external partners to address needs beyond County services
Provide clear and timely communication to businesses during events that impact operations
Ensure equitable and inclusive outreach and service delivery across diverse business communities
Use the Client Management System to document activities, track outcomes, and support performance management
Track and monitor project budgets, expenses, timelines, and resource utilization to support effective delivery of initiatives
Organize activities related to international trade missions focused on recruiting new jobs to the County and assisting County companies looking to grow overseas thru exports
Participate in the development and promotion of programs and partnerships that support County business growth and attraction
Conduct research to inform analysis and decision-making processes related to new economic development partnerships and activities
Support expansion efforts related to programmatic and capacity resources for innovation and entrepreneurship, with a focus on supporting local advanced technology businesses and international soft-landing companies
Engage in various activities related to business, innovation, and economic development on behalf of the County Executive
Facilitating communications, convening meetings, and managing the flow of information between the County Executive, internal teams, and external partners
Qualification
Required
Thorough five (5) years professional experience in small business assistance, entrepreneurial business support, economic development, customer service, operations, or a combination thereof
Graduation from an accredited college or university with a bachelor's degree
An equivalent combination of experience and education may be substituted
Possession and maintenance at all times of a valid Class “C” (or equivalent) driver's license from the applicant's state of residence
Preferred
Experience using CRM to aggregate and report data
Experience using multilingual skills with business
Strong customer service experience which includes helping and working with customers with diverse backgrounds and challenges
Strong verbal and written communication experience
Strong project management and interpersonal experience
Experience working independently and as a member of a team
Experience managing multiple projects simultaneously while working with stakeholders from various backgrounds, industries, cultures, and levels of government
Benefits
Montgomery County's comprehensive benefit offerings
Company
Montgomery County Government
Government for Montgomery County, Maryland
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Beryl Feinberg
Deputy Director/Chief Operating Officer in the Department of General Services
Karen Quinlan Hawkins
Chief Operating Officer, Finance Dept
Recent News
Montgomery County Maryland
2025-07-26
Montgomery County Maryland
2025-07-18
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