Representative Customer Service - CS (20030750) jobs in United States
cer-icon
Apply on Employer Site
company-logo

CMC · 14 hours ago

Representative Customer Service - CS (20030750)

CMC is a Fortune 500® company at the leading edge of the steel and construction reinforcement industries. The Representative Customer Service role involves direct customer interaction, providing recommendations and processing sales orders, while supporting the overall sales process and maintaining inventory.

AgricultureConstructionIndustrial EngineeringIndustrial ManufacturingManufacturingRecyclingRetailTransportation

Responsibilities

Telephone and face to face contact with customers providing recommendations, price/job quoting, and entering sales orders
Assist with maintaining showroom display of products while keeping track of inventory and replenishing stock as needed
Track open sales orders and process tickets to the CMC billing department while maintaining cash drawer and processing cash reports
Attend sales meetings, training and activities; to include performing additional duties as needed
Prepare sales orders, detailed quotes, and assist with weekly sales reports while maintaining an expense account/cash drawer
Effectively communicate detailed information on products and services provided to both established and potential customers
Provide detailed product quotes for construction projects
Performs rebar material takeoffs
Understands the scope of work and accurately communicates the information to sales

Qualification

Sales experienceCustomer serviceComputer skillsBilingual (English-Spanish)Multi-taskingDecision makingOrganizational skillsVerbal communicationWritten communication

Required

Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome
Decision making abilities with excellent customer service in verbal and written communication
Able to multi-task in a fast-paced team environment with shifting priorities while staying organized and detailed oriented
Must be able to use personal vehicle for occasional deliveries
1 or more years of sales experience required; with previous knowledge in Construction industry a plus
High School Diploma or GED required

Preferred

Bilingual verbal and written communication in English-Spanish preferred

Benefits

Day 1 Benefits Coverage with low cost Medical, Vision, Dental
Day 1 Paid-time Off and Vacation
4.5% Company Match 401(k) plan
$500 Annual Company-paid Lifestyle Benefit
Competitive Compensation and Bonuses
Company-paid Life and Disability Insurance
Employee Stock Purchase Plan
Training and Advancement Opportunities

Company

CMC is a steel and metal products company that recycles scrap metal, manufactures steel, and fabricates construction materials.

Funding

Current Stage
Public Company
Total Funding
$902M
Key Investors
West Virginia Economic Development AuthorityMaricopa County Industrial Development Authority
2025-11-13Post Ipo Debt· $2M
2025-05-06Post Ipo Debt· $150M
2022-02-01Post Ipo Debt· $150M

Leadership Team

leader-logo
Peter Matt
President and Chief Executive Officer
linkedin
leader-logo
David Miller
Co-Founder - Program Manager
linkedin
Company data provided by crunchbase