N.E.W. Community Clinic · 19 hours ago
IT & Facilities Coordinator
610 North Broadway, Green Bay, WI, USA
Full-time
Onsite
Entry, Mid Level
$35/hr - $45/hr
2+ years expN.E.W. Community Clinic is a healthcare organization focused on delivering high-quality, patient-centered care. They are seeking an IT & Facilities Coordinator to manage the operational aspects of clinic locations, ensuring efficient facility and technology support.
Community Services
Responsibilities
Supports N.E.W. Community Clinic's mission and strategic vision. Promotes and demonstrates an appreciation for organizational values and strategic initiatives
Works collaboratively with clinical leadership, administration, and external vendors to ensure operational excellence and continuity of care
Serves as the primary point of contact for facility, building, and equipment issues across all clinic locations
Diagnoses basic equipment and facility issues and coordinates professional repairs and preventative maintenance for clinical, office, and building systems (e.g., dental chairs, compressors, sterilization equipment, HVAC, plumbing, electrical, and security systems)
Establishes and monitors PAR levels for clinical, office, and facility supplies; oversees ordering, stocking, rotation, and inventory control across sites
Conducts routine facility walkthroughs and safety inspections to identify risks, maintenance needs, and compliance gaps
Collaborates with leadership and designated safety officers to support OSHA, HIPAA, and healthcare facility compliance requirements
Coordinates space planning, minor renovations, and furniture/equipment moves as needed to support clinic growth and operational needs
Supports mobile or outreach operations by coordinating the safe transport, setup, and breakdown of portable clinical and IT equipment when applicable
Serves as the first point of contact for staff regarding IT issues, including hardware, software, network connectivity, and clinic systems
Provides frontline support for electronic health record (EHR) and practice management systems, radiography/imaging software, and related clinical applications
Troubleshoots and coordinates resolution of issues with computers, tablets, printers, phones, networked devices, and imaging hardware
Manages user onboarding and offboarding by setting up and disabling access to internal systems (e.g., EHR, email, timekeeping, payroll, and shared drives)
Performs routine data quality and system checks to support accurate reporting, audits, and accreditation requirements
Maintains documentation for IT systems, equipment inventories, licenses, warranties, and vendor contracts
Maintains patient and employee confidentiality and ensures adherence to HIPAA and PHI standards
Supports compliance with OSHA, infection control, and workplace safety policies
Assists in coordinating required training related to safety, IT security, and employee protection
Provides timely communication and updates to leadership and staff regarding facility and system issues and resolutions
Participates actively in staff meetings and cross-functional initiatives
Assists with training and orientation of new staff on facility procedures and basic IT systems
Maintains professional and technical knowledge by participating in required training and continuing education related to facilities management, IT systems, and healthcare compliance
Qualification
Required
Education: Associate's or Bachelor's degree in Information Technology, Healthcare Administration, Facilities Management, Business, or a related field; or equivalent combination of education and relevant experience
Experience: Two to three years of experience in IT support, facilities coordination, healthcare operations, or a related operational role preferred
Expertise: Working knowledge of healthcare compliance standards, including HIPAA and OSHA
Preferred
Strong technical troubleshooting and problem-solving skills across hardware, software, and facility systems
Ability to manage multiple priorities and respond effectively in a fast-paced, service-oriented healthcare environment
High level of professionalism with demonstrated ability to maintain confidentiality
Effective communication skills with the ability to work collaboratively across all levels of the organization
Strong organizational and documentation skills with attention to detail and accuracy
Ability to work independently and proactively identify operational improvements
Flexible, adaptable, and approachable with a strong service mindset
Proficiency in Microsoft Office / Microsoft 365 and general business and healthcare technology platforms
Benefits
Health
Dental
Vision
STD
LTD
Retirement
Company
N.E.W. Community Clinic
N.E.W. Community Clinic is a comprehensive healthcare system with a focus on the underserved in our community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kimberly Franzen
Chief Executive Officer
Company data provided by crunchbase