Chewy · 14 hours ago
Inventory Control Operations Manager
Wilkes-Barre, PA
Full-time
Onsite
Senior Level
5+ years expChewy is currently recruiting for an Inventory Control Operations Manager for their fulfillment center. This role involves driving process improvements, maintaining inventory accuracy, and leading a team to ensure operational excellence.
E-CommercePetRetail
Responsibilities
Measurement of quality & inventory transaction accuracy while providing feedback to fulfillment operations
Review & analysis of customer defect data with development of corresponding action plans to reduce defects
Develop & implement daily, weekly & monthly action plans that increase quality, inventory accuracy & service
Partner with Operations Managers in the communication of policies
Follow up to ensure compliance & consistency for policies & procedures surrounding Inventory Control & Quality
Plan & complete cycle counts as described in each area of the facility
Establish & Maintain Inventory handling procedures within the building
Plan for & identify root causes of inventory deviation through cause & effect analysis
Lead & supervise a team supervisors & hourly associates in Inventory Control / Quality Assurance operations within the fulfillment center
Responsible for the overall direction, coordination, & evaluation of the operation
Qualification
Required
5+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience
At least 4 years of management experience within Inventory Control, and/or Order Fulfillment
At least 4 years of proven experience of effectively managing large groups of hourly employees
Experience with building or improving inventory management, order management, and warehouse management systems and processes
Excitement for working in a start-up environment with high level of ambiguity and change
Strong analytical, math, data analysis, listening & communication skills
Ability to show Inventory & Quality improvement in a continually improving environment
Ability to quickly pick up various software systems and data analysis tools
Strong project management and continuous improvement skills
Metrics driven approach
Customer service obsession, with willingness to do whatever it takes to satisfy customer needs
Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership
Proven ability to quickly adapt and drive the right results using data
Highest levels of integrity and ethics
Must flexible to work weekends and/or night shift
Preferred
E-Commerce experience
Certification and/or experience in Lean Six Sigma and/or Green Belt certification
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Soma Bulusu
Vice President, Engineering and IT
Recent News
The Motley Fool
2026-01-24
Benzinga.com
2026-01-13
The Motley Fool
2026-01-09
Company data provided by crunchbase