Client Performance Specialist jobs in United States
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Diaz Anselmo & Associates P.A. · 13 hours ago

Client Performance Specialist

positionPlantation, Florida, United States
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Diaz Anselmo & Associates P.A. is a Plantation-based law firm specializing in real estate law, foreclosure, bankruptcy, and creditor rights. They are seeking a Client Performance Analyst to work directly with clients and internal teams to ensure performance tracking, compliance, and strong communication in a fast-paced environment.

Law Practice

Responsibilities

Communicate with clients daily via phone, email, and client portals
Manage client scorecards, reporting, and escalation processes
Track and report file status and workflow progress
Support audits, case reviews, and compliance requirements
Draft case chronologies and assist with performance metrics
Collaborate with attorneys and operations to meet deadlines
Administer client alerts, timelines, and industry-specific requirements

Qualification

Foreclosure experienceBankruptcy experienceReal estate law knowledgeClient reporting toolsMicrosoft Office proficiencyCommunicationOrganizational skillsAttention to detailWork independentlyCross-functional teamwork

Required

2+ years of experience in foreclosure, bankruptcy, real estate law, or mortgage servicing
Knowledge of Fannie Mae, Freddie Mac, FHA, and regulatory timelines
Proficient in Microsoft Office, Perfect Practice, and client platforms like ICE, Tempo, ADR, DRA
Strong written and verbal communication
Organized, detail-oriented, and deadline-driven
Ability to work independently and with cross-functional teams

Preferred

Experience with client scorecards and performance analytics
Familiarity with judicial and non-judicial foreclosure processes
Working knowledge of audit and compliance reporting in legal or financial environments

Benefits

Health, dental, and vision insurance
401(k) with company match
Paid holidays and time off
Professional development and career growth opportunities

Company

Diaz Anselmo & Associates P.A.

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Diaz Anselmo & Associates P.A., is a certified minority-owned law firm that is Preeminent A-V rated by Martindale Hubbell.
dateFounded in 1986
location
Plantation, Florida, US
people-size51-200 employees
web-link
https://dallegal.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Thomas Anselmo
Managing Partner
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Company data provided by crunchbase