Computer Network Support Specialist jobs in United States
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Scientific Research Corporation · 20 hours ago

Computer Network Support Specialist

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry. They are seeking a Computer Network Support Specialist to install, configure, and maintain network systems while ensuring compliance with operational standards and providing technical support to internal teams.

Biotechnology
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Growth Opportunities
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Installing, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environment
Performing routine network diagnostics and troubleshooting to promptly resolve connectivity issues and minimize downtime
Monitoring network performance metrics, ensuring compliance with operational standards and identifying opportunities for process improvements
Providing technical support and guidance to internal teams, ensuring adherence to security protocols and system configurations
Maintaining detailed documentation of network infrastructure, including system configurations, maintenance logs, and troubleshooting procedures

Qualification

Network hardware installationNetwork troubleshootingNetwork performance monitoringDoD Security ClearanceWiresharkCisco equipmentITIL frameworkCustomer service orientationCommunication skills

Required

Six plus years experience in a computer network support specialist role
One plus years experience must be with communication systems, networks, or technologies
Associate's Degree in a related field
Demonstrated ability to install, configure, and maintain network hardware and software in accordance with prescribed DoD operational requirements
Proficient in performing routine diagnostics, troubleshooting network anomalies, and restoring service levels expeditiously
Adept at monitoring network performance and employing corrective measures to ensure consistent and secure communications
Possess an Active DoD Secret Security Clearance
Familiarity with advanced network troubleshooting and diagnostic tools (e.g., Wireshark, SolarWinds) to support proactive system management
Proven experience with network infrastructure projects involving vendor equipment from leading manufacturers (e.g., Cisco, Juniper)
Demonstrated customer service orientation with strong communication skills to facilitate effective end-user support and cross-functional collaboration
Exposure to ITIL framework and change management processes, enhancing overall service delivery and operational efficiency
U.S. Citizenship as well as a U.S. Government Security Clearance at the Secret level

Benefits

Medical, dental, and vision plans
401(k) with a company match
Life insurance
Vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually
11 paid holidays
Tuition reimbursement
A work environment that encourages excellence

Company

Scientific Research Corporation

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Scientific Research Corporation provides innovative solutions to the U.S. government, private industry, and international markets.

Funding

Current Stage
Late Stage

Leadership Team

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Tim W.
Chief Operating Officer
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Dolores Vogel
Learning and Development Business Partner
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Company data provided by crunchbase