Paylocity · 2 weeks ago
Identity Services & API Support Analyst I - OneLogin
United States
Full-time
Remote
Entry Level
$41K/yr - $66K/yr
2+ years expPaylocity is an award-winning provider of cloud-based HR and payroll software solutions. The Identity Services & API Support Analyst I will provide technical support and troubleshooting assistance for identity services, APIs, and related integrations, ensuring seamless operations and integrations for customers and internal teams.
Enterprise SoftwareSaaSSoftwareHuman ResourcesInformation TechnologyRecruiting
Responsibilities
Provide technical support and troubleshooting assistance for identity services, APIs, and related integrations
Serve as a primary point of contact for customers and internal teams regarding support queries
Collaborate with cross-functional teams to resolve technical issues and ensure smooth operations
Gain and maintain necessary knowledge of identity services, single sign-on, SAML, and APIs
Consult and support on the design, implementation, and configuration of identity services and API solutions
Consult on the configuration of B2B API integrations between Paylocity and external ERP and other systems
Create and update technical documentation, user guides, and troubleshooting resources as needed
Qualification
Required
Bachelor's degree or equivalent work experience supporting at least one of the following technologies listed is required: Identity management, SSO, SAML or API
At least two years' experience supporting at least one of the above technologies
Excellent communication skills, both written and verbal, can explain technical concepts to non-technical users
Ability to work independently and collaboratively in a fast-paced environment
Knowledge of API's
Knowledge of the data interface functional space
Knowledge of FTP/SFTP
Knowledge of JSON data format
Preferred
Understanding of identity management concepts and protocols such as LDAP, OAuth, and OpenID Connect is a plus
Proficiency in troubleshooting and resolving technical issues related to identity services (OneLogin) and API integrations is a plus
Knowledge of General Ledger payroll accounting, Payroll, HR, or ERP systems is considered a plus
Familiarity with programming concepts is a plus
Introductory SQL knowledge a plus
Relevant certifications (e.g., Certified Information Systems Security Professional (CISSP), SAML Certified Engineer) are a plus
Benefits
Medical
Dental
Vision
Life
Disability
401(k) match
Company
Paylocity
Paylocity is a provider of cloud-based payroll and human capital management (HCM) software solutions.
5001-10000 employees
H1B Sponsorship
Paylocity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (20)
2023 (22)
2022 (29)
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$10MKey Investors
Adams Street Partners
2014-03-19IPO
2008-05-16Series Unknown· $10M
Leadership Team
Toby Williams
President & CEO, Board Director
Holly Fulp
Deputy CFO and Chief Strategy Officer
Recent News
2026-02-06
2026-01-19
Company data provided by crunchbase