Syzygy Integration · 21 hours ago
Field Support Representative (Contract - onsite at customer locations)
Conshohocken, PA
Full-time, Contract
Onsite
Mid Level
3+ years expSyzygy Integration is a rapidly growing technology company dedicated to delivering innovative solutions for homeland security. They are seeking a seasoned professional to deploy and support cutting-edge technology solutions for Law Enforcement and First Responders, ensuring effective communication and situational awareness.
Information TechnologyService IndustrySoftware Engineering
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Act as the end user’s primary technical point of contact ensuring rapid solutions to any reported issues
Conduct equipment checks
Coordinate with project managers and customers to install, integrate and repair Syzygy product and network communications systems
Conduct troubleshooting and root cause analysis of Syzygy products / networking hardware
Provide VOC (voice of customer) feedback to the engineering team
Complete after-action reports and other reports as required
Provide project technical assistance and training for customers
Qualification
Required
+3 years experience with tactical, strategic or MANET communications systems
Strong understanding of technical concepts such as IP networking, wireless, GPS, mobile, RF propagation with an understanding of hardware and software concepts
Ability to do RF link budget analysis for multi-path MANET networks
Ability to select and model antenna configurations for interconnectivity between people, vehicles, towers and aircraft installations
+1 year experience as a field service representative or equivalent experience
Proven troubleshooting experience with communications systems and architectures
Must be able to travel
Must be able to obtain a United States security clearance
Preferred
Cisco Certified Networking Associate (CCNA), CompTIA A+ or other IAT Level I certification in accordance with DoD 8570 guidance
Experience with Line of Sight and Beyond Line of Sight wireless communications
System testing and evaluation experience
Experience Integrating disparate systems
Experience with TAK servers and/or devices
Understand subnetting, basic routing and switching
Company
Syzygy Integration
Syzygy Integration is a mobile communications and engineering service provider company.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase