Metropolitan Transportation Authority · 8 hours ago
Information Technology (SIR), Emerging Talent Intern (Summer)
Staten Island, New York
Internship
Onsite
Intern
$19/hr - $21/hr
1+ years expMetropolitan Transportation Authority is seeking an Emerging Talent Intern for their Information Technology department. The intern will assist in maintaining systems, deploying technology to users, and providing technical support to enhance service delivery.
Transportation/Trucking/Railroad
Responsibilities
Assist with maintaining CIS Systems to accurately display train arrival time for the customers
Submit Service Now tickets and coordinate with various MTA-IT teams to resolve the issues
Deploy PCs, desk phones, cellphones, etc. to new users and ensure that the users’ have access to LAN, corporate email, printers, internet, home folders, shared folders, and various software applications
Assist with managing hardware and software inventory and life cycle
Coordinate with DOS EAM support team to grant SIR users access to HxGN and ArcGIS systems. Help resolve device syncing issues, network connectivity, and system slowness issues
Perform System Verification and document all findings in the “Daily System Verification Log”
Visit remote facilities and provide hands-on technical support to end-users related to PC/Wyse Box, Multi-function Printers, Microsoft 365 Apps/Services, Shared Folders, Mobile Devices, and various standard/proprietary application software
Coordinate with various MTA-IT teams along with vendors such as Dell, HP, Solari Corp etc. to troubleshoot issues
Assist with custom database development for various SIRTOA departments to streamline their work processes, and perform regular update / maintenance of those databases
Assist MTAPD/NYPD to achieve shared goals of reduced crime, disorder, and fare evasion by providing downloaded audio/video files in a timely manner
Assist with maintaining the Security / CIS System, and thereby increasing its appeal to the customers
Provide on-time technical support to the end-users
Qualification
Required
Proficiency in Microsoft Office Suite is a must
The candidate should possess organizational, analytical and communication skills
The candidate should be able to work well under pressure and prioritize tasks effectively
The candidate should have a keen eye for detail and be able to work independently while being an active team player
Minimum of 1 year(s) of related experience in Network Engineering/Administration or Windows System Administration
Matriculated in an undergraduate program in good standing with at least 2.5 GPA AND/OR matriculated in a graduate program in good standing with at least 2.8 GPA
Preferred
Major(s) Preferred: Master's degree in information technology related field focusing on Computer Networking, Windows System Administration, and/or Database Development / Management or a related field preferred
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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