Holland America/Princess Alaska-Yukon Land Operations · 17 hours ago
IT Technical Support Specialist
Holland America/Princess Alaska-Yukon Land Operations is a collaboration of Princess Cruises and Holland America Line, focused on innovation in Alaska tourism. The IT Technical Support Specialist will be responsible for maintaining systems, troubleshooting hardware and software issues, and providing user support to ensure smooth operations.
TourismTravel
Responsibilities
This position evaluates and resolves user hardware and software problems
Installs PCs, printers, software, and terminals
Position also assists with file server back-ups and installs data/voice cabling and connections
Coordinates vendor-provided repairs and maintenance
Maintains inventory of computer hardware and assists with departmental projects as required by departmental supervision
Qualification
Required
This job normally requires an Associate's degree or equivalent experience in the computer field
Proficiency in the use of computer business applications, with broad-based knowledge of computer hardware, operating systems, and applications software
This job normally requires demonstrated experience in networked environments
Must pass a pre-employment background check
Minimum age of 18 years is required to reside in company housing, where available
Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status)
Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment
Ability to work in a fast-paced environment with multiple tasks and external influences
Ability to work independently with minimal supervision while achieving daily goals
Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards
Ability to stand/walk/work on feet for minimum of 8 hours per day
Benefits
Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program
Experience – Of a lifetime!
Rewards & Incentives
Community Service
Employee Activities
Professional Growth
Company
Holland America/Princess Alaska-Yukon Land Operations
We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment.