IT Technical Support Specialist jobs in United States
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Holland America/Princess Alaska-Yukon Land Operations · 7 hours ago

IT Technical Support Specialist

Holland America/Princess Alaska-Yukon Land Operations is a collaboration of Princess Cruises and Holland America Line, focused on innovation in Alaska tourism. The IT Technical Support Specialist will be responsible for maintaining systems, troubleshooting hardware and software issues, and providing user support to ensure smooth operations.

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Responsibilities

This position evaluates and resolves user hardware and software problems
Installs PCs, printers, software, and terminals
Position also assists with file server back-ups and installs data/voice cabling and connections
Coordinates vendor-provided repairs and maintenance
Maintains inventory of computer hardware and assists with departmental projects as required by departmental supervision

Qualification

Computer hardware knowledgeOperating systems proficiencyNetworked environments experienceComputer business applicationsCustomer serviceTeamworkTime managementIndependent work

Required

This job normally requires an Associate's degree or equivalent experience in the computer field
Proficiency in the use of computer business applications, with broad-based knowledge of computer hardware, operating systems, and applications software
This job normally requires demonstrated experience in networked environments
Must pass a pre-employment background check
Minimum age of 18 years is required to reside in company housing, where available
Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status)
Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment
Ability to work in a fast-paced environment with multiple tasks and external influences
Ability to work independently with minimal supervision while achieving daily goals
Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards
Ability to stand/walk/work on feet for minimum of 8 hours per day

Benefits

Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program
Experience – Of a lifetime!
Rewards & Incentives
Community Service
Employee Activities
Professional Growth

Company

Holland America/Princess Alaska-Yukon Land Operations

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We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment.

Funding

Current Stage
Late Stage

Leadership Team

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Kim Stanford
Talent Acquisition Partner at Holland America/Princess-Alaska/Yukon Land Operations
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Company data provided by crunchbase