InstantServe Healthcare · 7 hours ago
Procurement Assistant - Local Indianapolis IN
InstantServe Healthcare is a company seeking a Procurement Assistant to support the State Procurement Agency. The role involves conducting contract reviews, managing procurement documents, and delivering exceptional customer service while ensuring compliance with state standards.
Hospital & Health Care
Responsibilities
Conduct basic contract reviews to identify and mitigate Personally Identifiable Information (PII) risks per agency guidelines
Prepare and post contracts, RFQs, and procurement documents to online platforms, ensuring compliance with state standards and timelines
Manage support tickets and inbound calls: assess issues, research solutions, and provide clear resolutions to requestors
Partner with internal/external stakeholders to guide procurement tasks and troubleshoot challenges
Maintain accurate records, track deadlines, and uphold policies for audit-ready documentation
Deliver exceptional customer service through professional communication and proactive support
Qualification
Required
Strong attention to detail, especially for PII/contract accuracy
Familiarity with procurement processes, contract management, and public sector regulations
Proven problem-solving: research issues and deliver practical fixes
Technical comfort with online portals, ticketing systems (e.g., ServiceNow), and MS Office
Excellent verbal/written communication for stakeholder interactions
Organizational skills to juggle tasks and hit deadlines
Basic legal awareness of PII handling and compliance
Preferred
1+ years in procurement, contract admin, or state government support
Experience with state procurement policies (e.g., Indiana state guidelines)
Customer service platform proficiency
Company
InstantServe Healthcare
At Instantserve Healthcare, we provide end-to-end medical billing solutions tailored for Providers, Clinics, DME providers, RN, ABA practitioners, and Hospitals.
Funding
Current Stage
Late StageCompany data provided by crunchbase