Emergence Health Network · 10 hours ago
Training Manager (Internal Applicants Only)
El Paso, TX
Internship
Onsite
Intern, Senior Level
$30.49/hr - $30.49/hr
6+ years expEmergence Health Network is an agency committed to innovative behavioral health services in trauma-informed care. The Training Manager will oversee the Learning Academy, managing the development and implementation of training systems to enhance organizational learning and ensure compliance with regulatory standards.
Health CareHospitalityMedicalMental HealthPersonal Health
Responsibilities
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals
Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed
Leads the design, development and implementation of employee, leadership and organizational development initiatives in a wide variety of areas including but not limited to: competency modeling development; employee onboarding; performance management; succession planning; talent review; engagement surveys; development plans; career planning and coaching; and mentoring programs
Implements solutions to support efficient training administration and record keeping processes and have central oversight for the Learning Management System
Collaborates with leaders and their teams to drive the organization's vision and to ensure the successful achievement of EHN's business goals and objectives
Works on strengthening alignment between identified business priorities and organizational vision and strategy and help improve the overall effectiveness of the organization from a human performance, leadership, and process perspective
Consult internal leaders and managers to identify training needs and trends for the EHN Academy design which includes but is not limited to direct care training, leadership development, internship development, and support role development
Partner with all direct care, support, and human resources to develop effective learning programs for multiple corporate adult audiences
Design (both in-house and with expert third parties) a learning solution which includes a blended approach to learning such as coaching, classroom training, 1:1 sessions, action learning, and/or e-learning
Coordinates all classroom style and all computer-based Relias courses for all Direct and Support Employees. Ensure Relias Learning is updated, and training records are maintained
Coordinates and presents skill development courses for adult learners on DHS required topics in response to identified skills/informational gaps for continuous skill development and education building
Develops and maintains a course schedule to ensure compliance with DHS requirements for DSP, QIDP, and annual courses throughout the agency
Works with direct supervisors/managers to coordinate post classroom training activities (DHS On-The-Job-Training)
Provides training face to face and develop essential skills for the job, as needed. Develops and implements tools to measure feedback and effectiveness of training
Analyzes measurements for determining competencies and conducts reliability assessments
Coordinates, manages, and provides feedback to internal and external course presenters
Maintains accurate records of internal staff training, retaining original training documentation
Communicates staff training requirements and status to pertinent personnel
Coordinates all enrollments of staff trainers, QIDPs, and DSPs
Coordinates training compliance reviews
Maintains training certifications for all required courses
Keeps abreast of developments in the field by attending seminars, workshops, and networking with other social services agencies, etc
Serves on designated training academy committees
Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills
Identifies needs and develops training and development programs for preparing employees for more significant responsibilities and general staff development programs to enhance employee knowledge and understanding of the operations of the organization
Identifies operational problems and formulates appropriate solutions; analyzes costs and value and recommends new programs; and monitors effectiveness of existing programs and recommends changes as needed
Creates HR departmental procedures to streamline and/or automate processes, improve customer service, reduce paper-flow, and improve human resources data management; plans and implements changes as required
Responsible for the administration of New Employee Orientation and relevant programs
Performs and administers special projects as assigned by the Chief Administrative Officer, Chief of Human Resources, or Chief of Compliance; prepares a variety of studies, reports and related information for recommendation and decision-making purposes
Participates in the development of EHN's plans and programs as a strategic partner
Performs other duties as assigned
Qualification
Required
Requires a Bachelor's Degree in Psychology, Human Resources Management, Education, Business or Public Administration or related major supplemented by four (4) years of experience in Human Resources Management, Education, Training, and Course Development plus two (2) years in a supervisory position; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities
Required to be a Master Trainer within the timeframe designated by EHN
Must possess and maintain a valid state Driver's License with an acceptable driving record
Must be able to pass a TB, criminal background, and drug screen
Preferred
Experience with trauma-informed services; cognitive behavioral therapies, including Dialectical Behavioral Therapy (DBT); and motivational therapies including the use of incentives
Knowledge of trauma-informed theories, principals, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions)
Able to be credentialed as a Qualified Mental Health Practitioner Community Service (QMHP-CS) within the timeframe designated by EHN
Company
Emergence Health Network
Emergence Health Network delivers recovery-based services for mental health, developmental disability, and related conditions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Betty Castorena
Family Partner
Rene Navarro
Chief Compliance Officer
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