MRS BPO, LLC · 15 hours ago
SVP, Head of Compliance
MRS BPO, LLC is a growing U.S. debt collection organization seeking a VP-level compliance and risk leader to transform their compliance function. The role involves ownership of enterprise compliance and operational risk, shaping the long-term compliance vision, and building scalable frameworks for compliance monitoring and reporting.
Responsibilities
Enterprise compliance across FDCPA, CFPB, state regulations, UDAAP, FCRA, TCPA, and privacy
Company-wide operational and regulatory risk identification — before issues surface externally
Design of scalable, embedded risk and control frameworks
Automation of compliance monitoring, QA, complaint intelligence, and reporting
Cross-functional partnerships with Operations, Technology, Data, Legal, and Clients
Regulatory exams, audits, client reviews, and external counsel relationships
Executive-level reporting with clear, data-backed risk insights
Qualification
Required
10+ years of senior compliance or risk leadership in collections, consumer finance, fintech, or servicing
Someone who has built, modernized, or scaled compliance programs
A leader who thinks beyond policies — into processes, controls, systems, and signals
Comfortable influencing executives and challenging legacy approaches
Ready to step into larger roles as we grow
Preferred
Experience with compliance automation, analytics, AI, or workflow-driven controls
Background in operational risk, QA, or control design
Experience in growth-stage or transformation environments
Exposure to CFPB exams, enforcement actions, or high-scrutiny clients