ConServe · 15 hours ago
Corporate Compliance Auditor
Fairport, NY, US
Full-time
Onsite
Mid Level
$19/hr - $22/hr
3+ years expConServe is dedicated to satisfying the needs of their clients while fostering long-term relationships with various stakeholders. They are seeking a Corporate Compliance Auditor responsible for performing audits, compliance monitoring, and independent investigations related to consumer complaints and compliance issues.
Financial Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for performing formal root cause and trend analyses of exceptions escalated from ConServe’s monitoring and all other consumer-facing business activities, including consumer complaints and issues escalated to Corporate Compliance from various input channels
Responsible for performing targeted audits (control evaluations) to assess the quality and effectiveness of an individual control, a group of controls, or an entire process
Responsible for identifying and log remediation tickets for Control Evaluation audits, Quality Control Test results, as well as for other control weaknesses identified through Client Audits, Consumer Complaints, etc
Assist Management with drafting Entrance Meeting Compliance Memorandum, Scope Documents as well as final Audit Report for Control Evaluation Audits
Follow up to ensure remediation was completed and approve closure of the control evaluation
Led and conduct post-validation testing to ensure the corrections have been implemented
Audit PPMS (Professional Practices Management System) elements annually; covering all PPMS controls in accordance with our documented PPMS audit schedule and our Internal Audit Checklist
Audit FISMA (Federal Information Security Management Act) Security Controls annually. Some FISMA controls are audited more frequently and must be completed in accordance with our documented FISMA audit schedule
Assist Management with reviewing PPMS and FISMA audit reports
Assist Management with cross-training Corporate Compliance Auditors
Responsible for performing independent investigation on consumer complaints escalated to Corporate Compliance from Consumer Response Group including other concerns/issues identified or raised to Corporate Compliance through other input channels (i.e. Operations Management Call Monitoring)
Monitoring ConServe’s controls to ensure adherence with Account Management (AC-2) (i.e. EventLog Analyzer) and Media Use (MP-7) (i.e. Device Lock) FISMA audits
Assist Compliance Management with CSI (ConServe Service Improvement) oversight including logging new CSI’s, as well as closing CSI’s after corrective action has been implemented
Assist Compliance Management by independently investigating and acting on matters related to compliance, including flexibility to design and coordinate internal investigations and any resulting corrective actions with all debt collection and supporting departments, providers and sub-providers, agents and independent contractors
Develop as well as update PPMS Work Instructions to support the Compliance/Auditing Department
Work within and support the Enterprise Risk Management (ERM) structure
Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program
Other duties as assigned
Qualification
Required
High School Diploma or GED
Three (3) years of Compliance Monitoring/Auditing experience required at a minimum
Proficient with Excel and Word
Demonstrate a positive and enthusiastic attitude for others to follow
Highly organized, detail oriented with a high level of accuracy
Quick learner and adaptable to change
Ability to learn and navigate our internal collection systems as well as our Client systems
Effectively communicate with ConServe employees and upper management for feedback regarding processes used in production
Ability to multi-task
Ability to meet deadlines
Dependable and self-managed
Must be able to demonstrate strong verbal and written communication skills
Must be able to demonstrate strong organization and time management skills
The ability to telework. A teleworker is defined as an employee who works for ConServe from a home, or other remote office, for all of the regularly scheduled work week. A teleworker uses telecommunication technologies, including, but not limited to, soft telephones, virtual facsimiles, computers, electronic mail, and remote Internet connections to access work remotely on a pre-determined basis
A secure internet connection, to plug in ConServe equipment into a hardline Ethernet port
A private work area in which work activities can be conducted
U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States
Ability to obtain and maintain Government Security Clearances
No conflicts of interest with ConServe or our Clients
Preferred
Associates or Bachelor's Degree preferred
Company
ConServe
ConServe providing accounts receivable management services for colleges and universities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Klein
CFO
Janice Correa
Sr. HR Business Partner
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