Hilton Motif Seattle · 22 hours ago
Senior Sales Manager - Hilton Motif Seattle
Seattle, WA
Full-time
Onsite
Senior Level
$87K/yr - $93K/yrHilton Motif Seattle is seeking a Senior Sales Manager to join their dynamic team. This role involves developing market segments, maintaining customer relationships, and maximizing revenue through effective sales strategies and negotiations.
Hospitality
Responsibilities
Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site catering, based upon market segment and account files assigned by the Director of Sales and Marketing. Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies
Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same
Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events
Attend sales departmental meetings and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc
Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities
Provide guidance to sales managers and administrative support as needed by Director of Sales and Marketing
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel
Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent
Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy
Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market
Customer and Account Management:
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market
Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts
Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards
Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals
Create and execute plan to shift share from your competitors
Engage in outside sales activities to uncover needs, build relationships and to win new business
Negotiate contracts and commission agreements with end-user customers and intermediaries
Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed
Qualification
Required
Strong sales, communication, and networking skills
Ability to demonstrate a deep understanding of customer needs
Apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel
Customer and Account Management skills
Strong sales skills to create customer value
Demonstrate a mastery of the prospecting process
Identify potential customers and prepare and implement call strategy
Understand customer and business leaders expectations
Engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries
Develop and execute plans for outside sales calls, industry tradeshows and customer events
Maintain up to date pipeline of business opportunities
Conduct site inspections with prospective customers
Coordinate customer specifications via identified lead management system
Research, solicit and generate new leads for business opportunities
Negotiate contracts and commission agreements with end-user customers and intermediaries
Provide solutions that achieve and protect the financial goals of the hotel
Benefits
Medical Insurance Coverage – for you and your family.
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) – you will accrue 18 days/144 hours in your first year
Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).
Go Hilton travel discount program: 110 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Company
Hilton Motif Seattle
Welcome to Hilton Motif Seattle! We offer a luxurious and vibrant hospitality experience in the heart of Seattle.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase