Program Coordinator I - 60023737 REPOST jobs in United States
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State of South Carolina · 18 hours ago

Program Coordinator I - 60023737 REPOST

The State of South Carolina is seeking a Program Coordinator I to serve as a connector between the public and local schools regarding inquiries or complaints about public education. The role involves managing constituent case management, overseeing policy adherence, and acting as a procurement liaison for the Office of Communications.

Government

Responsibilities

Respond to members of the general public, particularly parents, concerning their inquiries or complaints about public education in South Carolina
Act as a cheerful and capable connector between callers and local schools and school districts
Initiate contact with schools and districts as needed and obtain relevant information from appropriate staff at the South Carolina Department of Education
Respond to letters and emails to the South Carolina Department of Education concerning educational issues as directed
Manage the agency's constituent case management system, providing oversight to policy adherence and following up with staff members who owe pending responses
Serve as the procurement liaison for the Office of Communications, initiating purchase orders when needed

Qualification

Customer serviceConstituent outreachCommunication skillsProblem-solving skillsTeam collaboration

Required

A high school diploma
relevant program experience

Preferred

At least two years of full-time experience in customer service and/or constituent outreach

Company

State of South Carolina

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South Carolina is a southeastern U.S. state.

Funding

Current Stage
Late Stage

Leadership Team

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David Sella-Villa
Chief Privacy Officer
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Mark Rhoden
Chief Financial Officer, Office of Regulatory Staff
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