NEOGOV · 11 hours ago
DSHS BHHA Attendant Counselor Manager
Pierce County – Lakewood, WA
Full-time
Onsite
Mid Level
$4,653/mo - $6,259/mo
4+ years expNEOGOV is seeking a DSHS BHHA Attendant Counselor Manager to join the Department of Social and Health Services (DSHS). This role involves managing client homes on a 24/7 basis, collaborating with various stakeholders, and providing leadership and support to staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Design and direct the work activities of the Attendant Counselors household/team; set goals and priorities
Monitor and assign work assignments
Personnel: reviews PDFs, initiates position requisition, assists with recruitment including posting, reviews, reviews, certification, schedules and conduct interviews
Provide orientation and training to AC staff, including shadowing requirements
Provides support to AC staff on an ongoing basis, including corrective action as needed
Conduct timely and effectively performance appraisals of staff
Ensure Attendant Counselor staff function as members of a team
Communicate clearly with families, guardians, and community partners
Rotate in the standby schedule to ensure 24/7 support
Step in to provide direct care when needed
Represent the administration in meetings, trainings, and community events
Qualification
Required
High school graduation or GED and four years of experience working with people with developmental disabilities
High school graduation or GED and four years of experience as an Attendant Counselor 1, equivalent or higher level state class
Meets professional qualifications for Qualified Intellectual Disability Professional (QIDP) and one year of experience working directly with persons with intellectual disabilities
Ability to train, supervise, and provide effective, timely feedback to staff while managing and prioritizing multiple urgent issues
Comprehensive understanding of client care, agency policies, workplace practices, human resource protocols, and collective bargaining agreements
Strong skills in working with employees, clients, families, and the public, including addressing problem-solving and conflict resolution professionally
Capability to work with adolescent clients who may have challenging behaviors, dual diagnoses, community protection concerns, or health issues, while meeting mandatory reporting requirements
Proficiency in basic computer functions such as email, word processing, and internet use, along with the ability to write professional reports, programs, and plans
Willingness to perform on-call or standby duties, lead teams effectively, and adapt to changing program needs
Benefits
Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary
Pierce County employees are eligible to receive an Orca Card for transportation need
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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