ChatGPT Jobs · 14 hours ago
Software Engineer Manager (REMOTE)
United States
Full-time
Remote
Senior Level, Lead/Staff
$135K/yr - $180K/yr
8+ years expHyatt Hotels Corporation is seeking a hands-on Software Engineering Manager to join their Digital Marketing Technology team. In this role, you will lead a team while also contributing code to deliver reliable services, focusing on AI/ML powered personalization and collaborating with various teams to enhance the guest experience.
Computer Software
Responsibilities
Write high quality, maintainable code (React, TypeScript/Node.js) and serverless services (AWS Lambda, API Gateway)
Design and review object models and schemas for DynamoDB, DocumentDB and OpenSearch with attention to scalability, consistency, and cost
Own service reliability: SLOs/SLIs, error budgets, observability (CloudWatch/OpenSearch), performance profiling, capacity/cost management
Lead a cohort of contract engineers: define SOWs, acceptance criteria, and deliverable quality gates; run code reviews and architectural checkpoints; ensure contributions meet internal standards and remain maintainable by FTEs
Coach, mentor, and develop engineers; cultivate a healthy team culture grounded in inclusion, feedback, and craftsmanship
Collaborate with Product, Data Science/ML Ops, Platform, and Security to design composable services and frontends that integrate across teams
Define event driven interfaces (SNS/SQS/EventBridge), API contracts, and shared libraries to enable cohesive large scale systems
Contribute to reference architectures and ADRs; steward reuse and consistency across squads
Partner with Data Science to operationalize models: feature pipelines, online/offline inference, model versioning, A/B testing, guardrails
Lead data curation for content and recommendation inputs: taxonomy, enrichment, governance, and feedback loops
Champion responsible AI: bias checks, explainability, and privacy/security controls for guest data
Define and enforce coding standards (ESLint, Prettier, TypeScript strict mode, secure defaults), testing strategy (unit/integration/e2e, coverage thresholds), and PR/branching conventions
Establish agile standards for story hygiene, DoR/DoD, estimation, sprint reviews, releases, and DORA metrics; drive continuous improvement via metrics and retros
Implement CI/CD pipelines with automated build, test, security scans (SAST/DAST/dep checks), and progressive delivery
Embed security by design (least privilege IAM, KMS, secret management, threat modeling) and ensure compliance with applicable privacy regulations
Own business continuity: define RTO/RPO, disaster recovery strategies (multi AZ, muli-region, backups, restore playbooks), runbooks, on call rotations, and incident postmortems
Partner with Product on roadmaps, scope, and tradeoffs; turn strategic goals into achievable milestones
Communicate status, risks, dependencies, and outcomes to leadership; manage cross team dependencies proactively
Qualification
Required
8 years in software engineering with 2-4 years in technical leadership/management; demonstrated success leading blended contractor/FTE teams
Expert hands on skills with React and TypeScript, including performance and accessibility
Strong experience with AWS serverless: Lambda, API Gateway, S3, CloudFront, EventBridge/SQS; infrastructure as code (CDK/Terraform/CloudFormation)
Production experience with NoSQL data modeling on DynamoDB and operationalizing DocumentDB (Mongo compatible) at scale
Proven track record establishing coding standards, quality practices, CI/CD, and agile rituals; measurable improvements to DORA/quality metrics
Familiarity with AI/ML productization (model serving, feature stores, experimentation) and data curation for personalization
Excellent communication, stakeholder management, and vendor/contractor oversight skills
Preferred
Experience in hospitality/e commerce personalization or content recommendation systems
Knowledge of observability stacks (CloudWatch, DataDog) and cost aware architecture
AWS certifications (Developer/Architect/DevOps), or equivalent practical expertise
Security/privacy experience for customer/guest data (PII), including secure coding and compliance practices
Bachelor's degree in computer science, engineering or a related field
Benefits
Medical
Dental
Vision
Retirement
PTO
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Company
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase