Wavelo · 8 hours ago
Senior Technical Product Manager
United States
Full-time
Remote
Senior Level
$139K/yr - $154K/yr
5+ years expWavelo is a SaaS business focused on modernizing how communication service providers operate. They are seeking a Senior Technical Product Manager to own their core billing engine, ensuring it meets the needs of various customer segments while balancing flexibility and scalability.
SoftwareTelecommunications
Responsibilities
Set and communicate platform-level product strategy for billing at Wavelo
Translate complex billing behavior into clear product definitions, requirements and guardrails
Evaluate new use cases and customer requests, making tradeoffs between flexibility, risk, and long-term maintainability
Partner with Engineering, Operations, and Product managers to align on billing behavior and ownership boundaries
Enable Marketing through accurate, product-authored documentation that explains billing behavior, supported use cases, customer value, and competitive differentiation
Partner with the Solutions team to evaluate customer-specific requirements, distinguishing between one-off needs and platform-level capabilities that should be productized
Maintain a shared mental model of 'how billing works' across teams
Serve as a liaison to customer delivery/solutions teams — ensuring smooth onboarding, integration, and customization
Define success metrics and drive outcomes that improve customer experience
Qualification
Required
5+ years in technical product management experience, with senior-level ownership of platform or financial systems
Strong experience with billing (telecom is nice to have), invoicing, payments, or accounting-adjacent platforms
Demonstrated ability to work closely with engineering teams in an agile environment, translating complex product behavior into clear priorities, acceptance criteria, and iterative delivery
Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design
Familiarity with customer onboarding, delivery, and post-sales technical support — especially in a SaaS or enterprise setting
Strong product instincts backed by technical fluency — you can translate platform complexity into clear, compelling value for customers
Preferred
Experience with telecom systems and standards is a plus, but not required
Company
Wavelo
Simple software to make telecom a breeze.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Justin Reilly
CEO
Karaka Leslie
VP of People
Recent News
2025-12-16
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