IT Operations Manager jobs in United States
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Atomix · 22 hours ago

IT Operations Manager

Atomix Logistics is a rapidly growing logistics-technology company headquartered in Oak Creek, Wisconsin. They are seeking an IT Operations Administrator to support internal technology systems, ensuring reliability and speed in IT operations while providing day-to-day support for onsite staff and managing user accounts and systems.

Customer ServiceE-CommerceLogisticsPackaging ServicesSaaSService IndustryShipping

Responsibilities

Provide day-to-day IT support for onsite staff (hardware, software, access issues)
Manage user accounts, permissions, and device setup/offboarding
Support warehouse and office systems (WMS, printers, scanners, networks, workstations)
Troubleshoot connectivity, device, and application issues quickly and calmly
Maintain IT documentation, asset tracking, and system inventories
Coordinate with vendors and managed service providers as needed
Support basic security best practices (access control, device hygiene, updates)
Assist with rollout of new tools, systems, and internal processes

Qualification

IT support experienceTroubleshooting skillsWindows/macOS supportSaaS tools proficiencyBasic networking knowledgeOrganizedReliableClear communicationProblem-solving attitude

Required

2–3 years experience in IT support, systems administration, or IT operations
Strong troubleshooting skills across Windows/macOS, hardware, and SaaS tools
Comfort supporting both office and warehouse technology environments
Ability to work 100% in-office in Oak Creek, WI
Clear communicator with non-technical users
Organized, reliable, and execution-focused
Willingness to get hands dirty and solve problems in real time

Preferred

Experience in logistics, warehousing, or operations-heavy environments
Familiarity with MDM, SSO, or access management tools
Basic networking knowledge (routers, switches, Wi-Fi)
Experience working alongside MSPs or external IT vendors
Bias toward fixing root causes, not just symptoms

Benefits

Health insurance
PTO
Retirement benefits
Dental insurance
Vision insurance
Parental leave

Company

Atomix

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Atomix operates at the intersection of ecommerce, logistics & technology.

Funding

Current Stage
Growth Stage

Leadership Team

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Andrew Webber
Chief Technology Officer
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Patrick Day
COO
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Company data provided by crunchbase