Clinic/Practice Assistant, Call Center jobs in United States
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Mass General Brigham · 18 hours ago

Clinic/Practice Assistant, Call Center

Mass General Brigham is a not-for-profit organization dedicated to advancing patient care and community service. They are seeking a full-time Call Center Representative to support their multidisciplinary team by managing a high volume of inbound calls and ensuring exceptional service to patients.

Health CareHome Health CareMedical
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H1B Sponsor Likelynote

Responsibilities

Schedule appointments
Answer patient inquiries and provide relevant information
Handle complaints and troubleshoot issues
Deliver timely, efficient, and high-quality customer service

Qualification

Customer service experienceMedical call center experienceMicrosoft OfficeHigh school diploma

Required

High school diploma or GED required

Preferred

Strong customer service experience
Previous experience in a medical call center and/or medical office environment
Experience in Microsoft Office strongly preferred

Benefits

Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses
Recognition programs designed to celebrate your contributions and support your professional growth

Company

Mass General Brigham

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Mass General Brigham specializes in providing medical treatments and health diagnostics services.

H1B Sponsorship

Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)

Funding

Current Stage
Late Stage

Leadership Team

E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
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O’Neil A. Britton
Chief Integration Officer, Executive Vice President
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Company data provided by crunchbase