Zander Insurance · 19 hours ago
Commercial Lines Account Manager
Nashville, TN
Full-time
Hybrid
Mid Level
$60K/yr - $60K/yr
3+ years expZander Insurance is a company focused on personal and financial growth for its employees, offering an Employee Stock Ownership Plan. They are seeking a Commercial Lines Account Manager to assist existing clients with their business protection needs, serving as the primary contact and ensuring prompt and professional service throughout the year.
Auto InsuranceFinancial ServicesHealth CareHealth InsuranceInsurance
Responsibilities
Interact with all clients, carriers and vendors according to the Zander Four Pillars of Customer Service (Anticipate, Educate, Empathize, Own)
Utilizing industry experience and knowledge, provide comprehensive client support handling day to day service tasks such as issuing client certificates, handling endorsement requests, managing payments and billing inquiries
The timely handling of all aspects of renewals, to include gathering up-to-date coverage and exposure information, preparing renewal submissions, marketing the renewals with qualified carriers, and presenting the renewals to clients, ensuring clients maintain continuous coverage
Effectively manage and apply problem solving techniques to various issues concerning cancellations, loss of coverage, claims, audits, receivables, carrier issues and other challenging renewal scenarios
Review all applications, policies, endorsements, and audits for accuracy
Review client policies along with other team members to identify risk and exposure, advise on the proper values for the client's assets, and recommend appropriate and cost-effective solutions
Build and maintain a positive relationship with clients, carriers, vendors and team members, displaying strong communication, interpersonal and organizational skills
Qualification
Required
Active Property and Casualty insurance license
Three or more years of direct Commercial Lines experience
Strong knowledge of commercial Property and Casualty coverages, markets, and carriers
Demonstrated experience managing commercial renewals and servicing client accounts
Ability to communicate complex insurance concepts clearly and effectively
Experience working within agency management systems (Applied Epic preferred)
Proficiency with Microsoft Office products
High School diploma or equivalent
Typing speed of at least 45 words per minute
Benefits
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Company
Zander Insurance
Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-08-22
2025-07-23
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